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Jackson Acura - Service Center

Roswell, GA

4.7
5,056 Reviews

5,057 Reviews of Jackson Acura - Service Center

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February 02, 2021

They really saved me! My car sensors were going off on my way to physical therapy. I stopped in and traded my car for a loaner and still made it to my appointment. They fixed my car under the warranty and al More

by stelladsimm411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

February 01, 2021

Fast, courteous service from the service advisors. Excellent work from the mechanic and detailer. The car runs and looks great. I wouldn't hesitate to recommend them. More

by chrisshuffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Nicole Macias
Feb 03, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 01, 2021

Professional and courteous intake of my vehicle from service advisor Cameron Hilden. Thorough and tidy service performed by service tech Rochelle Wallace. Great visit overall! More

by dlrobins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Wallace, Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you!

January 31, 2021

We had our Acura in for service and had the issue addressed . The car was not perfectly clean from outside though as had uneven dirt strokes on the outside. More

by RUSHINA.SAHEBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

January 31, 2021

We have used Jackson Accura for years We find them to honest and courteous, when our car needs maintenance they have never tried to unnecessary repairs and they do a quick clean up on our car and that’s More

by fowler48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Green Makes you feel at ease while you wait, Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

January 31, 2021

Extremely fast and very knowledgeable staff. I arrived at 4pm on a Friday for an oil change and was out the door in an hour. More

by tbooze3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

January 30, 2021

Cameron took excellent care of me. Overall, I had an excellent service experience and would definitely come again for my next service and or repair needs. More

by HITENBHATEWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

January 30, 2021

Excellent service in less than 90 minutes! I appreciate the good work. Always a pleasure. This requirement for 25 words is hard. All work and no play make Jack a dull boy. More

by daverdoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for this 5-star review!

January 30, 2021

Cameron and Yvonne always take great care of our vehicles and provide me with clear and honest feedback on what service my vehicles need now and in the near future. I appreciate them always taking the time More

by jakerabbit22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 30, 2021

Great service! Thank you guys so much for fixing the problem, communicating with me every step of the way and making this an easy process! See you guys next time! Much appreciation! More

by bricemaryelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 02, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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