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Jackson Acura - Service Center

Roswell, GA

4.8
5,070 Reviews

5,070 Reviews of Jackson Acura - Service Center

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November 29, 2020

Great service provided by kendall. very friendly and nice. told me exactly what i needed to do to get my car back on the road. More

by ssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

November 29, 2020

clean friendly people here. had my own office to work out of while my car was in service. was done less that the promise time 90 mins. great job! More

by ssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

November 29, 2020

i came in eariler this month and kendall was such a big help with my 20017 RDX. Thank you Jackson Acura for being so great! More

by acura101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

November 29, 2020

kendall was great. he made sure to disinfect the office I was in as well as my car after service. he really went above and beyond to make sure I felt safe! More

by richguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 29, 2020

awesome staff. everyone was super friendly and nice. people were practicing social distancing. Kendall serviced my vehicle quickly and had me in and out before I could get comfortable. More

by same25702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura. Please don't hesitate to reach out if you need anything else.

November 29, 2020

I used to visit Nalley Acura in the past and I am so happy I now come to Jackson Acura. Their customer service is superb! More

by hax1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department --we appreciate your business!

November 26, 2020

Great experience-love the pictures showing what was wrong. Gave me great information so I could make a decision. Kendall called and text me to explain the issues and discuss my options. More

by RNP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Nov 30, 2020 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

November 25, 2020

This was my first service with this particular Acura store. Customer service from start to finish was A-1. Yvonne was the service rep who helped me and I appreciate her pleasant personality, empathy , c More

by kourt.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

November 24, 2020

Reggie Hammond has sold my Wife and I our last 3 Acura cars - 1 RL and 2 RLXs, plan to go back to him for next purchase. Yvonne Russell is the reason we go back to Jackson for our service needs, 1sr cl More

by mroy802241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Reggie & Yvonne, and we look forward to working with you again.

November 24, 2020

I've been going to Jackson Acura since they open back in 2006. I've always received exceptional service from Jackson Acura. I also purchased vehicles from Jackson Acura and have been extremely pleased with More

by Radler455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Nov 30, 2020 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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