Back

Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews

5,065 Reviews of Jackson Acura - Service Center

Sort by
October 27, 2020

Always a pleasurable experience working with the Jackson Acura Service people! They are thorough and attentive and take the time to answer my questions without being defensive at all. I’ve tried other shops More

by RKEITHHALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Oct 28, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for our service department!

October 26, 2020

I had a very pleasant experience, my service advisor I had a very pleasant experience, my service advisor was very helpful seem to be very experienced in her job I will return for service when needed. More

by RALLINGSMICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Jackson Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit with our service department!

October 26, 2020

This was a very quick service. I appreciate the fact that the waiting area is comfortable, has snacks, and charging areas for personal devices. I especially appreciate the promptness with which I was greeted More

by tylor.streeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Oct 27, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Kendall!

October 25, 2020

Very pleased to see that the employees were wearing face masks. The recall service on the fuel pump was done quickly and I was able to leave the dealership within about an hour of arriving. More

by sqroot3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

October 24, 2020

Nick did a great job of communicating about the service needed on my car and estimated time it would take to complete the work. Thank you, Nick More

by Acura1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

October 24, 2020

Be very careful about what you leave in your car as it may not be there when you drive away What more can I say More

by RCDCLOBE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendall Parks
Oct 27, 2020 -

Jackson Acura responded

Thank you for bringing this problem to our attention. We’d love to learn more about it and help, please feel free to call our Service Manager to discuss this further.

October 22, 2020

I always enjoy working with Jackson Acura. When it was discovered that the parts was not in, arrangements were made by Yvonne to provide me a loner car. More

by prau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

October 22, 2020

Nick is always going above and beyond to make sure I am informed of all my cars’ needs. No surprises, just great service! I highly recommend Nick, and Jackson Acura. More

by jeffreysmith11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Jackson Acura responded

Thank you for this review and recommendation, Jeffery!

October 22, 2020

It is Always a great time to see Nick as my service advisor At Jackson Acura. He is honest and trustworthy; has great recommendations during each appointment. More

by SALENAP
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick!

October 21, 2020

Service representative friendly and knowledgeable. Never kept me waiting. Informed me of each item that needed attention and the results of the regular maintenance issues. More

by SHARONKALIVODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us!

...
263
...