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Jackson Acura - Service Center

Roswell, GA

4.8
5,064 Reviews

5,064 Reviews of Jackson Acura - Service Center

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September 28, 2020

Pleased to the max!!! Working with Kendall Parks was refreshing because he was friendly, professional and kept every promise. Thanks for going above and beyond to help get my car serviced even though I More

by Rochonpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Sep 29, 2020 -

Jackson Acura responded

Hello, We appreciate your business, Kendall and our team looks forward to serving you again soon!

September 28, 2020

I was in for routine maintenance and my appointment was quick and efficient. Nick was good to work with and the service team had me out the door in no time. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Jackson Acura responded

Thanks for sharing your thoughts about your experience with Jackson Acura. We appreciate your business and hope to see you again soon!

September 27, 2020

Yvonne is very friendly. She ordered spare tyre for ILX and installed. She on top of everything and knowledgable . Willing to provide a ride to the home if I needed. More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Jackson Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 25, 2020

NICK THANKS SO MUCH FOR TAKING GREAT CARE OF MY CAR. YOU ALWAYS DO A FANTASTIC JOB. THE DEALER EVER JACKSON ACURA. ALSO REGGIE IN SALES. HE GAVE NE AN EXCELENT PRICE ON TGE SALE OF MY CAR ACURA RDX 2020 More

by jamessina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Sales FANTASTIC
Sep 25, 2020 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we hope you'll enjoy your new Acura RDX!

September 25, 2020

Nick does a great job - he is knowledgeable, listens and follows up on any issues. I service several cars at Jackson and always ask for Nick. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Jackson Acura responded

Thank you, Jim, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jackson Acura!

September 25, 2020

Nick in service was great and always super responsive over the last 12 years we have visited the dept. His vast knowledge of Acura’s, along with specific detailed knowledge of each recommended repair, is More

by Long-time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Jackson Acura responded

We are very happy to hear that Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2020

Always friendly and willing to resolve the issue. Friendly status updates while vehicle is getting worked on. Willing to provide loaner if the repair is longer. Thanks! More

by mikem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Jackson Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2020

Yvonne is always a pleasure to work with and is very professional and knowledgeable. She always keeps me informed While my car is being serviced. More

by kms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Jackson Acura responded

Thank you so much for your kind words for Yvonne, and for taking the time to leave us this wonderful feedback!

September 25, 2020

Great! Service associate is really good..... helpful and on top of everything. She solved all my problems. I always ask for her because of this. More

by joyceakelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Jackson Acura responded

Thank you, Joyce, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jackson Acura, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2020

Yvonne has been so helpful and efficient! I’ve had Acura vehicles for 11 years and having a great service team is key to bring me back. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Jackson Acura responded

Hello, Thank you for your business and this review. We're happy to hear Yvonne was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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