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Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews

5,065 Reviews of Jackson Acura - Service Center

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August 26, 2020

Just purchased our 4th Acura from Jackson. Reggie in sales is the best Rodney in service is awesome!!! Kendall does a great job !!! Moved 40 miles away from dealership but will always use Jackson servi More

by nslk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Aug 27, 2020 -

Jackson Acura responded

Thank you for your wonderful feedback! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jackson Acura, we look forward to having you as one of our valued customers for many more years to come!

August 26, 2020

Kendall was very friendly, knowledgeable and represented the dealership very well. He kept me informed at every step. The waiting area was comfortable and clean. More

by EZEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 26, 2020 -

Jackson Acura responded

Thank you for leaving Kendall this 5-star review!

August 26, 2020

Yvonne is the greatest. Very professional and always follows up. I really appreciate having her as my service adviser. She’s a pleasure to work with. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Jackson Acura responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

August 26, 2020

Good service, comfortable waiting area. Nick provided great service and kept me informed of service status and recommended filter change. I will ask for Nick at my next service. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Jackson Acura responded

Tom, We are very to hear that Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 26, 2020

Nick was wonderful as usual. I completely trust Jackson Acura and will continue to have my vehicle serviced there, and will likely buy my next car there again too. More

by Jdod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Jackson Acura responded

Thank you so much for your kind words about Nick and Jackson Acura. We appreciate you taking the time to leave us this wonderful feedback!

August 24, 2020

Always great service. The staff is very friendly and helpful each and every visit. I will continue to be a satisfied returning customer with experiences like this one More

by ken87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

August 24, 2020

I was able to schedule a same day appointment to have my MDX serviced, and to get the transmission fluid replaced. I greatly appreciated Nick’s efforts to get me scheduled on such short notice. Excellent Se More

by colsgt64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

August 24, 2020

We have We have purchased probably five cars from Jackson Acura and the service and customer experiences have been great when looking for a new car it is always our first place to shop and we are quite satis More

by JeffF
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Jackson Acura responded

Thank you, Jeff, for leaving this 5-star review for our team here at Jackson Acura!

August 22, 2020

I make it a point to have my Acura serviced by Jackson A in Alpharetta due to the excellent service I get all the time!! More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

August 22, 2020

Great communication! Kendall was very friendly and made sure all my service needs were meet. Thanks! I am glad I know some one I can trust now. More

by Zelda139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 24, 2020 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Kendall!

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