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Jackson Acura - Service Center

Roswell, GA

4.8
5,065 Reviews

5,065 Reviews of Jackson Acura - Service Center

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August 18, 2020

I am in a service industry and one of my core philosophies is never to over commit. When nick told me that my car will be ready in 60 minutes I was completely fine with that. When I received a me More

by rsimons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Jackson Acura responded

Thank you for this wonderful 5-star review!

August 18, 2020

Nick and Jackson Acura offer excellent, professional service. Nick is my only service advisor because he consistently gives me sound advice and recommendations about our vehicles. Does not waste time or More

by skid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Jackson Acura responded

Thank you for leaving Nick this 5-star review!

August 17, 2020

Yvonne is always super helpful and timely when I need to take my car in. She’s great with communicating when I need to pick my car back up. More

by doud.andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 17, 2020

Needed to get service in before warranty ended, Yvonne was able to schedule service for the next day, had the work completed under warranty and had the car back by the end of the day. More

by d.cleland
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

August 14, 2020

I have had good experiences at this dealer, no complaints. I have been to this dealer 3 times with my 2017 MDX. I have not had any problems with the service department. I hope they continue to be this good. More

by Alaricsept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Aug 14, 2020 -

Jackson Acura responded

Thank you for leaving this 5-star review!

August 13, 2020

Came in from Florida and needed service.Quick maintenance service (oil change and lube) got in and out in less than 45 minutes ! Their app makes it easy to Set up appointment More

by Jorge Rovirosa
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 14, 2020 -

Jackson Acura responded

Thank you, Jorge, for leaving this 5-star review!

August 12, 2020

Very fast service ...didn’t have to wait long which was great due to I had my child with me. My advisor was very friendly More

by lydiajones926
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 12, 2020 -

Jackson Acura responded

Thank you, Lydia, for leaving this 5-star review!

August 11, 2020

The service was great. The facilities were clean and comfortable. I had to have major work performed on my vehicle and they were done by the time promised. I didn’t have any extra delays. The only drawb More

by jodibroussard
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 12, 2020 -

Jackson Acura responded

Jodi, thank you for leaving this wonderful review!

August 11, 2020

Great Service I had such great service by Kendall Parks at this location. It was the best service that I have ever had. I will be back. More

by m.sewell13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Aug 12, 2020 -

Jackson Acura responded

Thank you for this 5-star review!

August 07, 2020

Yvonne was very helpful and extremely polite and professional. I would highly recommend this location for acura service ans maintenance. Clean location with good amenities More

by mailalbert16
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

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