5,075 Reviews of Jackson Acura - Service Center
I have been using Jackson Acura for years to service my TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her effo TL/TLX vehicles. Yvonne has been my service advisor several times. She Is very knowledgeable and very helpful to work with. I appreciate her efforts in making these maintenance visit easy. More
Well served me. Comms good..rapport and trust built. Confident in fair and reasonable estimates. Nick always meets our needs foe a quality service event Confident in fair and reasonable estimates. Nick always meets our needs foe a quality service event More
We have been working with Jackson Acura for over 10 years bought two cars and always had them serviced there. The customer dedication of this company is outstanding bought two cars and always had them serviced there. The customer dedication of this company is outstanding More
Grateful for Yvonne and hard work of technicians Our service manager, Yvonne, handled the problem with my car quickly, efficiently and sympathetically.It was a "tech" problem that they worked on dili Our service manager, Yvonne, handled the problem with my car quickly, efficiently and sympathetically.It was a "tech" problem that they worked on diligently, conferring with folks at Acurat. Yvonne herself drove our car until the problem presented itself and was able to let the technical folks know what was happening. The dealership provided a "loaner" car without any question and then Yvonne called to give me a update on figuring out the problem. We have had great service at Jackson since we bought the car and Yvonne has been faithful in making an effort to sort things out. More
Very good service All I needed was an oil change and that was done in good time. Nick took the time to review the current maintenance status on my vehicle, which helps All I needed was an oil change and that was done in good time. Nick took the time to review the current maintenance status on my vehicle, which helps in planning future maintenance. More
Very customer service focused! Very timely with service and repairs. Knowledgeable and goes above and beyond. Keeps customer abreast of progress while in the service department. and repairs. Knowledgeable and goes above and beyond. Keeps customer abreast of progress while in the service department. More
Always a fabulous service. The service was very fast and the team treats you with a lot of respect and value to the customer. I love Jackson Acura. Customer for Life the team treats you with a lot of respect and value to the customer. I love Jackson Acura. Customer for Life More
Thank You I am pleased with the service that the team offered. The service was exceptionally fast for my walk-in visit. The team took the time to complete the I am pleased with the service that the team offered. The service was exceptionally fast for my walk-in visit. The team took the time to complete the multi-point inspection. Great job, folks! More
In-Warranty Maintenance Service Pat didn't take the right notes while submitting my mdx for express service. He charged me for tire rotation when i had explicitly declined it as i wa Pat didn't take the right notes while submitting my mdx for express service. He charged me for tire rotation when i had explicitly declined it as i was about to go for tire change after the service More
165K service The service was excellent as always. I have been getting my car services at Jackson Acura for the last 12 years. I was hoping that Jackson Acura wou The service was excellent as always. I have been getting my car services at Jackson Acura for the last 12 years. I was hoping that Jackson Acura would provide me with either a high mileage discount or a loyal customer discount (did I say that I have been a loyal customer for 12 years). Jackson Acura does not offer either. I'm afraid that from now on, I will need to take my business elsewhere. More