Jackson Acura - Service Center

Nick is great. I have dealt with many service people over the years, he is very personable, listens and thorough. He is why I came back . the years, he is very personable, listens and thorough. He is why I came back . More

Very pleasant experience Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very Came in for first year routine service. All employees that I interfaced with were great. Yvonne kept me informed of service progress which was very helpful. I really liked the "waiting room" facilities, ie, coffee was good and the snacks were good. More

All good. Jackson Acura employees go the extra mile to get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. get the job done. Just some routine maintenance but all good. Britany takes good care of her customers. More

Nick is the consummate professional and provided me excellent service as always. He was able to facilitate my repair very quickly; much quicker than expected. excellent service as always. He was able to facilitate my repair very quickly; much quicker than expected. More

Thorough service competed timely We have been using Nick as our service advisor for many years and highly recommend. The serivce team does a great job greeting you promptly and finish We have been using Nick as our service advisor for many years and highly recommend. The serivce team does a great job greeting you promptly and finish the repairs quickly. More

Excellent experience! Prompt, friendly, professional service at a reasonable price. Pat was very accommodating as well as the rest of the staff at Jackson. I go out of my Prompt, friendly, professional service at a reasonable price. Pat was very accommodating as well as the rest of the staff at Jackson. I go out of my way to have my car serviced by Jackson Acura, as I reside in West Cobb. More

Great Experience! My new Acura had a issue with rear window sticker coming off, and Jim took care of this. He got it replaced on both windows of the car. My new Acura had a issue with rear window sticker coming off, and Jim took care of this. He got it replaced on both windows of the car. More

MDX reliably serviced I've been taking my MDX to this dealership since it opened. I can always count on the requested service items to be fixed. The complementary Lyft se I've been taking my MDX to this dealership since it opened. I can always count on the requested service items to be fixed. The complementary Lyft service was a welcome addition for customer transportation. More

Unknown problem with engine warning lights My dashboard on my brand new MDX started flashing a number of warning lights. Initially I was told it was probably a bad battery. Then after they ch My dashboard on my brand new MDX started flashing a number of warning lights. Initially I was told it was probably a bad battery. Then after they checked it out they said it was the fuel filter. They had to order the part and I had to bring the car back on another day. I was told there would be a 90 minute wait. Apparently there was an installation problem and after 90 minutes I was given a loaner and promised the car would be ready by 3pm. In fact, they called me within an hour and I was able to pick up my car. Apparently there was some gas cap problem. Car runs fine now. More

good service was taken quickly and service done quickly The service department and advisors are good. Bought car there 3 years ago and can't remember much about it or who sold me the car. The service department and advisors are good. Bought car there 3 years ago and can't remember much about it or who sold me the car. More