Jackson Acura - Service Center

Rear view mirror replacement I was In and out! Was very pleased... it’s a pleasure waiting... area is comfortable and user friendly.Thank you thank you thank you everyone. I was In and out! Was very pleased... it’s a pleasure waiting... area is comfortable and user friendly.Thank you thank you thank you everyone. More

Excellent service with a smile After blowing out my tire Brittany took care of me and my tire in a very timely fashion. A very frustrating experience turned out to be a very seamle After blowing out my tire Brittany took care of me and my tire in a very timely fashion. A very frustrating experience turned out to be a very seamless and easy process. Acura even ordered me a Lyft to take me to my destination that evening and had a Lyft pick me up next morning to bring me back to Acura to pick my car up. I couldn’t be happier with Jackson Acura Service. . More

Fantastic! I appreciate the quick reliable customer service! Jim made sure I got a rental car since the part I needed had to be ordered and all was expedited. I appreciate the quick reliable customer service! Jim made sure I got a rental car since the part I needed had to be ordered and all was expedited. More

Good service for replacing an MDX key We needed to replace a key to our MDX and Yvonne was very helpful in getting that service done. Conditions in the waiting area were clean and comfort We needed to replace a key to our MDX and Yvonne was very helpful in getting that service done. Conditions in the waiting area were clean and comfortable. The car was washed when it was returned to us. More

Excellent service with updates Quickly greeted and issues were written up by another service adviser. My adviser was not in yet as I arrived early. Advised of status during repair Quickly greeted and issues were written up by another service adviser. My adviser was not in yet as I arrived early. Advised of status during repairs. All my issues were resolved in a timely manner. More

There's no other words that I can say but excellent. The customer care and service at Jackson is always great.Jimbol, help and take care of me when I'm there thanks for everything excellent excellent exc The customer care and service at Jackson is always great.Jimbol, help and take care of me when I'm there thanks for everything excellent excellent excellent More

Excellent Experience Brittany was my Service Advisor. She was very pleasant and knowledgable. My appointment was for 9:00am. She got my MDX in the service bay shortly afte Brittany was my Service Advisor. She was very pleasant and knowledgable. My appointment was for 9:00am. She got my MDX in the service bay shortly after Check-in. She kept me updated with the progress of service with text from time to time. If Brittany is the face of Customer Service at Jackson Acura, Mr Jackson is in good hands. More

Recall Service Quick friendly service. Brittany informed me of what needed to be done and when I needed to comeback. This was a recall service for airbags and wiper Quick friendly service. Brittany informed me of what needed to be done and when I needed to comeback. This was a recall service for airbags and wiper blades. More

Oil change and tire rotation My oil change and tire rotation took two hours to complete. The waiting area was clean and welcoming. The staff was polite and attentive. I appreci My oil change and tire rotation took two hours to complete. The waiting area was clean and welcoming. The staff was polite and attentive. I appreciate the car wash to finish my service. More

Personalized service Nick has been “my man” for many years. Each time I come to Jackson Acura for car service he takes care of me and makes me feel valued. I trust what he Nick has been “my man” for many years. Each time I come to Jackson Acura for car service he takes care of me and makes me feel valued. I trust what he says and appreciate his honest opinion. Thanks Nick! More