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Jackson Acura - Service Center

Roswell, GA

4.8
5,074 Reviews

5,074 Reviews of Jackson Acura - Service Center

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November 06, 2019

Great serlvice Jimbol is very friendly and provide me with all I need. Explain things very clearly with patience. Very happy with Jackson Acura's service. I always h More

by DANNY Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Nov 08, 2019 -

Jackson Acura responded

Thank you, Danny, for leaving Jim this 5-star review!

November 06, 2019

Best Dealer Experience I've Had! Took my car in to get the battery replaced under warranty and got the pleasure of working with Jimbol. He was very friendly, courteous, and kept me i More

by JOSHSTULL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Nov 08, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Jim!

November 06, 2019

Great Service Been coming here for awhile now and it’s been a great experience. Only con about this location is that they never have loaner cars. I was lucky to get More

by estebanq23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Nov 08, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

November 06, 2019

Took care of the seat belt problem quickly Did a warranty repair of seatbelt and preformed the service quickly and on time. Acknowledged that the repair would be under warranty. That was helpfu More

by JJJDKIRTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Nov 08, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 06, 2019

Great service! Will be back ! Nick in service was very prompt with phone calls updating me and their service is seem less! Easiest service appointment with any car I’ve owned. More

by rhirhiludlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick!

November 05, 2019

Brittany was very friendly She explained things to us and made sure we were taken care of and kept us up to date on what was going on with the car while we were waiting. More

by rishita.patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Nov 08, 2019 -

Jackson Acura responded

Thank you for this 5-star review!

November 05, 2019

Great Service Experience The Jackson Acura Service Team worked together to make my service experience as quick and pleasant as possible. No other dealership even comes close. More

by elseygte2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

November 04, 2019

Brittany is the best. I came in this week for my B1 service! The service department was extremely crowded. Brittany kept me up to date on the status of my car. I couldn’t a More

by 20PEARLS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Nov 08, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review!

November 04, 2019

Professional staff and interactions with customers I'm highly impressed with the customer representatives/employees, and their detailed attention to the customer issues. Staff is professional, courteou More

by zfqari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Nov 08, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this positive review!

November 04, 2019

Replaced 2 engine mounts and request check on whining noise At a prior visit I was told I needed to replace the front and side engine mounts as they had deteriorated. I also had Jackson Acura check out a whini More

by Cliff B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jackson Acura responded

Thank you, Cliff, for leaving this 5-star review for our service department!

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