5,039 Reviews of Jackson Acura - Service Center
Thorough service and always consistent! I think it’s amazing that I can call my service advisor directly and schedule an appointment—-step above others for sure. I think it’s amazing that I can call my service advisor directly and schedule an appointment—-step above others for sure. More
Professional Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we li Reggie Hammond was very professional and he and Business Manager helped in finding the exact car we wanted. This is our sixth Acura and although we live in South Carolina come to Atlanta often and have our car serviced by Jackson. While having car serviced ended up meeting with Reggie and buying a new 2020 MDX (also kept current one) Very pleasant and professional experience! More
inviting and friendly Yvonne Russell does an incredible job of making you feel appreciated. She is delightful and a joy to be around. The service was quick and done corre Yvonne Russell does an incredible job of making you feel appreciated. She is delightful and a joy to be around. The service was quick and done correctly. Also, love the car wash. The waiting area is convenient and very useful. I was able to conduct my normal business in the dedicated office space. More
Take great care of your Acura I had a problem with my TSX wagon AC earlier in the summer and they fixed it. A few months later it was acting up again so they retested and recharged I had a problem with my TSX wagon AC earlier in the summer and they fixed it. A few months later it was acting up again so they retested and recharged it and thoroughly tested the system. Great service and my car seems to be fixed now. I am a loyal customer. More
Excellent service! Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. Excellent and prompt service. Very clean facility. Nick is a great service advisor. I have brought our 2 RDX’s for service since buying both cars. More
Awesome Customer Service I have two Acura Dealerships that are about the same distance from my home, in fact, the other dealership may even be a little closer. My first choic I have two Acura Dealerships that are about the same distance from my home, in fact, the other dealership may even be a little closer. My first choice is always Jackson Acura. The customer service is fantastic. They don’t just pay lip service to great customer satisfaction, they deliver it! Brittinay is thorough, helpful, and wonderful to work with! Waiting in the service area is even nice. I can usually work at the same time. I definitely recommend them! More
Jim was so AWESOME!! I truly appreciate the efficiency and friendliness of working with Jim. He was such a pleasure to work with and made sure that all of my needs were me I truly appreciate the efficiency and friendliness of working with Jim. He was such a pleasure to work with and made sure that all of my needs were met. More
Same Great Service I have never been disappointed with the service at Jackson Acura. Nick has always been a pleasure to work with. It is a terrific bonus to be able to I have never been disappointed with the service at Jackson Acura. Nick has always been a pleasure to work with. It is a terrific bonus to be able to get a loaner car while mine is in the shop for an extended period of time. More
Oil Change & Cabin filter Brittany was very friendly and customer oriented. She seemed knowledgeable and had suggestions for my next service. It took me about 1 hour and 25 min Brittany was very friendly and customer oriented. She seemed knowledgeable and had suggestions for my next service. It took me about 1 hour and 25 min from dropping my car at the entrance and driving out after service. Good experience! More
Good service They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came They are quick in getting you in. They make sure everything you ask of them is taken care of and they make sure your car is cleaner than when you came in. More