Jackson Acura - Service Center

Poor customer service. I would not recommend this dealership for any type of service. There is no compassion or understanding from the service people. When there is a proble I would not recommend this dealership for any type of service. There is no compassion or understanding from the service people. When there is a problem, they make you feel as though you were bothering them and wasting their time. More

Outstanding start to finish I do not have a new Acura or even a nice used Acura. However the respect accorded to me by both your SA on this recall repair appt for my 2003 TL and I do not have a new Acura or even a nice used Acura. However the respect accorded to me by both your SA on this recall repair appt for my 2003 TL and your main parts dept guy who has seen me more than once gives me occasion to note your excellent service. More

Oil change and battery replacement I always feel well taken care of at Jackson Acura. Nick does a great job of keeping me informed of how my service is going and explains everything in I always feel well taken care of at Jackson Acura. Nick does a great job of keeping me informed of how my service is going and explains everything in detail. More

Professional as expected Nick has always performed with professionalism and sticks to the facts. I use only him and Jackson for service of both my Acura’s. I have never had a Nick has always performed with professionalism and sticks to the facts. I use only him and Jackson for service of both my Acura’s. I have never had a bad experience even when I have been in a hurry or had to get work done without having an appointment. I will continue using Nick and Jackson for future service. More

5 star convenience from sales to service easy to have a loaner car during service. all prearranged and helpful staff who communicate readily about issues and pick up times when the service is easy to have a loaner car during service. all prearranged and helpful staff who communicate readily about issues and pick up times when the service is done. More

Always Helpful Very professional and friendly service center for Acuras! Very reasonable pricing and are easy to schedule. They have extensive knowledge of the TL I Very professional and friendly service center for Acuras! Very reasonable pricing and are easy to schedule. They have extensive knowledge of the TL I drive and can count on them! More

Always 5 star service at Jackson Acura with Yvonne or Brittany. So professional. Always keeps it honest with me. Always provides coupons that help me. I totally would reco at Jackson Acura with Yvonne or Brittany. So professional. Always keeps it honest with me. Always provides coupons that help me. I totally would recommend Jackson Acura service to anyone More

Always great service Nick at Jackson Acura has always been great. I asked for him because he’s been there the longest. He is very professional, honest and accommodating. I Nick at Jackson Acura has always been great. I asked for him because he’s been there the longest. He is very professional, honest and accommodating. I would go to no one else! More

Great experience I received excellent service. Yvonne was extremely helpful and knowledgeable. My car was ready on time. I will be returning for service again. I received excellent service. Yvonne was extremely helpful and knowledgeable. My car was ready on time. I will be returning for service again. Thank you Yvonne More

Great service as usual Took my RDX in for its A1 service and was well taken care of by the Jackson Acura staff. Yvonne was very helpful in guiding me as to what my vehicle n Took my RDX in for its A1 service and was well taken care of by the Jackson Acura staff. Yvonne was very helpful in guiding me as to what my vehicle needed. I was able to work and focus on my job while they were getting my car ready. Great staff! More