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Jackson Acura - Service Center

Roswell, GA

4.7
5,057 Reviews

5,057 Reviews of Jackson Acura - Service Center

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October 28, 2018

Perceived problem I stopped in because of a displayed service message that I didn't understand. My service adviser Nick Covino had the problem checked out (it was mino More

by tombill03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick!

October 27, 2018

Great service , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiti More

by RoswellMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Jackson Acura responded

Thank you for leaving this positive review!

October 27, 2018

Impressed with Jackson Acura service department I have worked with many dealerships in the past and hands down I am most impressed with Jackson Acura, particularly Brittany Byas in the service depar More

by kristy.prows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittiany Byas
Oct 29, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review for Brittiany!

October 27, 2018

Excellent reliable dependable service thank you . Diagnosed & repaired while we waited - very happy customer . We thought we needed a new transmission but fortunately it was only an alternator More

by jduncan6409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Jackson Acura responded

Thank you for this positive review!

October 26, 2018

Service Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely m More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

October 26, 2018

Brittiany Byas and team are the best! Thanks to Brittany and team, my experience with the service department was excellent! I will definitely call Brittiany for any future needs at Jackson More

by theresac0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 29, 2018 -

Jackson Acura responded

Thank you for this 5-star review for Brittiany!

October 26, 2018

Friendly and prompt service I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. More

by lampluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Oct 29, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

October 26, 2018

Great experience Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of More

by Tr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Jackson Acura responded

Thank you for leaving this review and for being such a loyal service customer!

October 25, 2018

Quick, informative, courteous and professional. Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great jo More

by bwilson1734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 26, 2018 -

Jackson Acura responded

Thank you for this 5-star review for Brittiany!

October 25, 2018

Great Service and Customer Experience I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience re More

by agressette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayesha Begum
Oct 26, 2018 -

Jackson Acura responded

Thank you for leaving this review and for being such a loyal customer!

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