5,057 Reviews of Jackson Acura - Service Center
Perceived problem I stopped in because of a displayed service message that I didn't understand. My service adviser Nick Covino had the problem checked out (it was mino I stopped in because of a displayed service message that I didn't understand. My service adviser Nick Covino had the problem checked out (it was minor) and fixed. He also had the car washed all with no charge. Exceptional service! More
Great service , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiti , I was on a tight time frame and they were able to get my service done quickly, without even having an appointment. Free coffee and WiFi in the waiting room as well. Yvonne was awesome! More
Impressed with Jackson Acura service department I have worked with many dealerships in the past and hands down I am most impressed with Jackson Acura, particularly Brittany Byas in the service depar I have worked with many dealerships in the past and hands down I am most impressed with Jackson Acura, particularly Brittany Byas in the service department. She is nothing but professional, quick and a pleasure to work with. I will definitely call on Brittany in the future. Excellent customer service. More
Excellent reliable dependable service thank you . Diagnosed & repaired while we waited - very happy customer . We thought we needed a new transmission but fortunately it was only an alternator . Diagnosed & repaired while we waited - very happy customer . We thought we needed a new transmission but fortunately it was only an alternator More
Service Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely m Yvonne very professional and very pleasant to work with. She provided great excellent service and is very helpful. Worked is performed in a timely manner. More
Brittiany Byas and team are the best! Thanks to Brittany and team, my experience with the service department was excellent! I will definitely call Brittiany for any future needs at Jackson Thanks to Brittany and team, my experience with the service department was excellent! I will definitely call Brittiany for any future needs at Jackson Acura. More
Friendly and prompt service I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. I went in for a new tire, they had me out the door in less than an hour! And Yvonne was very friendly and helpful. More
Great experience Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of Have been going to Jackson Acura for service for 9 years and always have been treated well and fairly. I was in and out in a very reasonable amount of time and all things taken care of. Nick is always a pleasure to work with. More
Quick, informative, courteous and professional. Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great jo Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great job taking care of me. More
Great Service and Customer Experience I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience re I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience received during the purchasing process, and the continuity of the same exemplary service I receive during my maintenance service visits. I will continue to have my 2018 TLX serviced by Jackson Acura for years to come! More