Jackson Acura - Service Center

Quick, informative, courteous and professional. Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great jo Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great job taking care of me. More

Great Service and Customer Experience I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience re I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience received during the purchasing process, and the continuity of the same exemplary service I receive during my maintenance service visits. I will continue to have my 2018 TLX serviced by Jackson Acura for years to come! More

Acura exceeded my expectations! So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to the dealer and have them take a look fortunately they were able to resurface the rotors cost me hundreds of dollars less and took great care of me. Very happy that I went to Acura and will continue to go there in the future. More

Nick was great Jackson Acura always handles my service needs, they are friendly, fast, and efficient. The price is fair, and Nick has always been awesome when I brin Jackson Acura always handles my service needs, they are friendly, fast, and efficient. The price is fair, and Nick has always been awesome when I bring my car there. More

Great customer service The service department at Jackson Acura is very professional and expedient. My service representative (Nick Covina) has always been honest and courteo The service department at Jackson Acura is very professional and expedient. My service representative (Nick Covina) has always been honest and courteous. He never attempts to add additional services and will remove service recommendations if they aren’t necessary. I feel that his kindness is authentic and he cares about the customer. Great experience always. More

service appt Wife took car in, good service, excellent documentation of results. Pointed out several items that need additional attention for future appointments. Wife took car in, good service, excellent documentation of results. Pointed out several items that need additional attention for future appointments. Fast and on time turnaround. More

Professional and hassle free Service Advisor, Nick, was courteous and thorough. Appointment was timely. Very guest friendly waiting environment. Results of multi-point inspecti Service Advisor, Nick, was courteous and thorough. Appointment was timely. Very guest friendly waiting environment. Results of multi-point inspection were clear and concise. No attempted hard sell. More

System malfunction Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! More

Great service and awesome people Ms. byas always take care of me and she’s very good. I would like to thank Mr. Jim (Driver) you guys are awesome as always. Thank you!!! Ms. byas always take care of me and she’s very good. I would like to thank Mr. Jim (Driver) you guys are awesome as always. Thank you!!! More

Quick and efficient Brittiany was great and the service was excellent. She returned car right at the time promised and did an excellent job following up to make sure eve Brittiany was great and the service was excellent. She returned car right at the time promised and did an excellent job following up to make sure everything was satisfactory. More