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Jackson Acura - Service Center

Roswell, GA

4.8
5,059 Reviews

5,059 Reviews of Jackson Acura - Service Center

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October 25, 2018

Quick, informative, courteous and professional. Came in for a battery replacement and oil change. Brittany was friendly, educated, had a sense of urgency, personable and professional. Did a great jo More

by bwilson1734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 26, 2018 -

Jackson Acura responded

Thank you for this 5-star review for Brittiany!

October 25, 2018

Great Service and Customer Experience I drive over 30 miles, and past 2 Acura service centers on my way to Jackson Acura service. My loyalty started with the customer service experience re More

by agressette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayesha Begum
Oct 26, 2018 -

Jackson Acura responded

Thank you for leaving this review and for being such a loyal customer!

October 25, 2018

Acura exceeded my expectations! So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to More

by ste7endm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Jackson Acura responded

Thank you for trusting us with your vehicle!

October 25, 2018

Nick was great Jackson Acura always handles my service needs, they are friendly, fast, and efficient. The price is fair, and Nick has always been awesome when I brin More

by Nic528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review!

October 24, 2018

Great customer service The service department at Jackson Acura is very professional and expedient. My service representative (Nick Covina) has always been honest and courteo More

by hattenowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review!

October 24, 2018

service appt Wife took car in, good service, excellent documentation of results. Pointed out several items that need additional attention for future appointments. More

by FRED.BAUMBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

October 24, 2018

Professional and hassle free Service Advisor, Nick, was courteous and thorough. Appointment was timely. Very guest friendly waiting environment. Results of multi-point inspecti More

by rdzurcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

October 24, 2018

System malfunction Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! More

by livefast20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

October 24, 2018

Great service and awesome people Ms. byas always take care of me and she’s very good. I would like to thank Mr. Jim (Driver) you guys are awesome as always. Thank you!!! More

by rex.briones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Brittiany Byas
Oct 24, 2018 -

Jackson Acura responded

Thank you for this 5-star review!

October 24, 2018

Quick and efficient Brittiany was great and the service was excellent. She returned car right at the time promised and did an excellent job following up to make sure eve More

by rgreen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Oct 24, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this positive review!

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