Jackson Acura - Service Center

Acura exceeded my expectations! So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to So I had gone to another repair shop because my brakes were vibrating they had told me that I needed new rotors put on my vehicle. I decided to go to the dealer and have them take a look fortunately they were able to resurface the rotors cost me hundreds of dollars less and took great care of me. Very happy that I went to Acura and will continue to go there in the future. More

Nick was great Jackson Acura always handles my service needs, they are friendly, fast, and efficient. The price is fair, and Nick has always been awesome when I brin Jackson Acura always handles my service needs, they are friendly, fast, and efficient. The price is fair, and Nick has always been awesome when I bring my car there. More

Great customer service The service department at Jackson Acura is very professional and expedient. My service representative (Nick Covina) has always been honest and courteo The service department at Jackson Acura is very professional and expedient. My service representative (Nick Covina) has always been honest and courteous. He never attempts to add additional services and will remove service recommendations if they aren’t necessary. I feel that his kindness is authentic and he cares about the customer. Great experience always. More

service appt Wife took car in, good service, excellent documentation of results. Pointed out several items that need additional attention for future appointments. Wife took car in, good service, excellent documentation of results. Pointed out several items that need additional attention for future appointments. Fast and on time turnaround. More

Professional and hassle free Service Advisor, Nick, was courteous and thorough. Appointment was timely. Very guest friendly waiting environment. Results of multi-point inspecti Service Advisor, Nick, was courteous and thorough. Appointment was timely. Very guest friendly waiting environment. Results of multi-point inspection were clear and concise. No attempted hard sell. More

Great service and awesome people Ms. byas always take care of me and she’s very good. I would like to thank Mr. Jim (Driver) you guys are awesome as always. Thank you!!! Ms. byas always take care of me and she’s very good. I would like to thank Mr. Jim (Driver) you guys are awesome as always. Thank you!!! More

Quick and efficient Brittiany was great and the service was excellent. She returned car right at the time promised and did an excellent job following up to make sure eve Brittiany was great and the service was excellent. She returned car right at the time promised and did an excellent job following up to make sure everything was satisfactory. More

System malfunction Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! Yvonne’a customer service was outstanding! She got me into a loaner vehicle and ensured I was updated among the way! I would highly recommend! More

Outstanding! Timeliness of service and customer service representative (Brittiany) were both excellent. I did not have an appointment, and my service needs were co Timeliness of service and customer service representative (Brittiany) were both excellent. I did not have an appointment, and my service needs were completed quickly and efficiently. More

Excellent, courteous, rapid service I had a nail in one of my tires and brought my Acura MDX in for unscheduled service. I was promptly greeted and the service was done rapidly and witho I had a nail in one of my tires and brought my Acura MDX in for unscheduled service. I was promptly greeted and the service was done rapidly and without expense. The car was even washed. This was a very peasant and professional experience. More