Jackson Acura - Service Center

Always professional and on time Had an issue with my Acura and did not have an appointment. As always Jackson took care of the issue timely and diagnosed the problem accurately. My c Had an issue with my Acura and did not have an appointment. As always Jackson took care of the issue timely and diagnosed the problem accurately. My car is 18 years old and would not go anywhere else. More

Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was quick . thanks for providing the beverages and snacks always a nice touch. Yvonne is pleasant and professional service agent. Nice to see a woman in this role ! she is awesome ! More

Service I was pleased with the service received. Brittany and Jimmy were awesome! The recommendations were good and the service was done in a quick manner,. B I was pleased with the service received. Brittany and Jimmy were awesome! The recommendations were good and the service was done in a quick manner,. Brittany communicated all the time and Jimmy came to pick me up right on time. More

Awesome experience It's always a pleasure to work with Jackson Acura and especially our service provider, Cody. He got me in right away, got the issue with my car diagno It's always a pleasure to work with Jackson Acura and especially our service provider, Cody. He got me in right away, got the issue with my car diagnosed and worked out a solution in a matter of a couple of hours. More

Excellent Service As usual, Acura has an excellent service department experience! I came in for an oil change and normal maintenance. I sat in one of their available pr As usual, Acura has an excellent service department experience! I came in for an oil change and normal maintenance. I sat in one of their available private office cubes and got on with my day while I waited for my service to be completed. And after my service was completed, my car was ready to drive out after being washed at no extra charge. More

Great dealership experience! I tend to stay away from dealership service centers because they always manage to talk me into doing more than I wanted done. They didn’t do that and I tend to stay away from dealership service centers because they always manage to talk me into doing more than I wanted done. They didn’t do that and had the work done way faster than expected! More

Very helpful Brittiany was very helpful and responsive. She addressed all of my concerns with my vehicle and at clear expectations for my service. She gave me diff Brittiany was very helpful and responsive. She addressed all of my concerns with my vehicle and at clear expectations for my service. She gave me different options and made me feel well taken care of during my visit. I will come back to this dealership for service just because of the positive customer exertive that she brings. I actually pass another Acura dealership to get to this one because I prefer the level of service at this particular dealership. More

Service Visit Excellent service from Brittiany! It took almost an hour to deal with the warranty company for reimbursement - Brittiany could not have been more pati Excellent service from Brittiany! It took almost an hour to deal with the warranty company for reimbursement - Brittiany could not have been more patient or professional! Great job!! Thank-you! More

Nick did an excellent job Nick went out of his way to get my problem assessed. As I had been stranded with a dead battery, once I arrived and requested a loaner car, he quickl Nick went out of his way to get my problem assessed. As I had been stranded with a dead battery, once I arrived and requested a loaner car, he quickly provided me with that option. He went out of his way to ensure a very positive experience for me. More

New Car Service Left my new TLX for the day to have window tinting and protective coating applied. Paul supplied me with a loaner car. The car was ready that afternoo Left my new TLX for the day to have window tinting and protective coating applied. Paul supplied me with a loaner car. The car was ready that afternoon as promised. More