5,023 Reviews of Jackson Acura - Service Center
Routine service Brittany did a great job explaining the recommendation of what needs to be done to my car. Very professional, clear, friendly and show that she reall Brittany did a great job explaining the recommendation of what needs to be done to my car. Very professional, clear, friendly and show that she really cares. It's a great experience for someone like me who does not have lots of knowledge of cars. More
Service under warranty for Transmission Call about my transmission shifting rough. Thought it was a computer to car issue. Found out, I need to change the transmission fluid and that should Call about my transmission shifting rough. Thought it was a computer to car issue. Found out, I need to change the transmission fluid and that should fix the issue. Of course, it's not under warranty as this is a maintenance issue. We will see if it fixed the issue. Originally coming into acura for a warranty fix, to then in turn come out of pocket for a fluid change. Definate bummer.... More
Service A pleasant experience without any hassle. Brittany was a delight to work with. She was friendly, efficient and accommodating. We have been pleased wit A pleasant experience without any hassle. Brittany was a delight to work with. She was friendly, efficient and accommodating. We have been pleased with Acura More
Awesome as always I've being going to Jackson Acura for over 8 years and have always received great service. Nick is the best! See you next visit! I've being going to Jackson Acura for over 8 years and have always received great service. Nick is the best! See you next visit! More
Great Service Nick did a great job explaining what work was being completed and how long it would take. In addition, he sat down with me to go over some findings an Nick did a great job explaining what work was being completed and how long it would take. In addition, he sat down with me to go over some findings and what action he recommended. Fortunately, he saved me from a break down by informing me my battery failed the test and needed to be replaced. Couldn’t ask for a more sincere and honest rep. Thanks. More
First Service for my MDX Acura My experience with Brittany as my service representative was very positive. I took my car in for a first time service and I was very satisfied with ho My experience with Brittany as my service representative was very positive. I took my car in for a first time service and I was very satisfied with how she handled getting it done. Even though there was a problem with my GPS system, which extended my stay at the dealership, she kept me informed and I was fine with the final results. I would recommend the service department at Jackson Acura to all Acura owners. More
Reliable The service garage does all the work that needs done, and they do so in an efficient and pleasant manner. I will return to this garage for future ser The service garage does all the work that needs done, and they do so in an efficient and pleasant manner. I will return to this garage for future service needs. More
Excellent service department!Brittany is amazing! I am new to the area and needed my Acura MDX serviced. Brittany Byas was very professional and helpful with my needs. I will continue to come to your I am new to the area and needed my Acura MDX serviced. Brittany Byas was very professional and helpful with my needs. I will continue to come to your dealership because of her and the wonderful service of my vehicle. More
Morning Service Car service was good. Brittiany was great. Men’s room facilities needed major cleaning and restocking. Got chintzy on the morning food provided. G Car service was good. Brittiany was great. Men’s room facilities needed major cleaning and restocking. Got chintzy on the morning food provided. Good buy More
Good Experience Service was quick and complete. Brittany was very helpful. I liked the communication through text, as well as checkout through text. I appreciate the Service was quick and complete. Brittany was very helpful. I liked the communication through text, as well as checkout through text. I appreciate the Saturday hours for service. More