Jackson Acura - Service Center

Outstanding Service Experience Ayesha Begum did an excellent job of providing me with complete and thorough maintenance for my MDX. I believe that if you purchase high quality equip Ayesha Begum did an excellent job of providing me with complete and thorough maintenance for my MDX. I believe that if you purchase high quality equipment, and take proper care of it, you will enjoy reliable usage for a long time. With their high level of professionalism and attention to detail, Ayesha and the Jackson Acura Service Department have made this premise a very pleasant reality. I would strongly recommend Ayesha, Jackson Acura, and the Acura MDX to anyone who seeks reliability, durability and luxury in an automobile and its maintenance. More

Great customer service experience. I had gone to another local Acura dealer in town and had bad experience. My service experience at Jackson Acura was Great experience. I had gone to another local Acura dealer in town and had bad experience. My service experience at Jackson Acura was Great More

Great Experience Great service! I was able to get a last minute appointment and the team got me in and out quickly. I trust Jackson Acura service team. Great service! I was able to get a last minute appointment and the team got me in and out quickly. I trust Jackson Acura service team. More

Alignment was not done correct but Brittany corrected it! My alignment was not done correct. My vehicle was still pulling to the left. Brittany took charge and did a wonderful job in correcting the pull. My alignment was not done correct. My vehicle was still pulling to the left. Brittany took charge and did a wonderful job in correcting the pull. The mechanic drove with me and explained everything. Prices for additional work needed for my vehicle should be less expensive. More

Initial Service Brittany was great in assisting in scheduling my service, explaining the process and completing everything within a timely manner. The overall proces Brittany was great in assisting in scheduling my service, explaining the process and completing everything within a timely manner. The overall process was very easy and painless. More

SERVICE ON 6/17 Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t Brittany was helpful and explained what was done and work coming due. She was friendly and made me aware I would receive survey. My only compmai.t would be when I had my cars serviced in Jacksonville Acura always provided a loaner to use so I did not have to wait or depend on van shuttle More

Warranty work Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! Was in and out in less than 2 hours! So far car is doing GREAT! Would recommend these guys for future work! Thanks Nick for getting me taken care of! More

Service Center Everything about Jackson Acura is first class. Facilities are very clean and everyone is very friendly and professional. Great waiting area with lo Everything about Jackson Acura is first class. Facilities are very clean and everyone is very friendly and professional. Great waiting area with lots of refreshment choices. I made an online appointment and they followed up prior to the visit for clarity on a service I was requesting. Met with me afterwards to explain specifics of service results . Highly recommend! More

Wonderful new experience It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. It was my first time there and it was a wonderful experience. They didn't force me for unnecessary service and answered all my concerns. More

Excellent people and service Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. Smooth operations over at this dealership. Customers and their cars are in good hands at Jackson Acura. Very pleased with service done to my car. More