Jackson Acura - Service Center

Very nice and professional people They know what problem is and give quickly solution. No waiting for longtime. Still I have 2 things problems. First , the sound is came out from bac They know what problem is and give quickly solution. No waiting for longtime. Still I have 2 things problems. First , the sound is came out from back seat. Second I am not sure that I have transmission problem. More

Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More

Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More

Britney was an awesome and she took care of us from the begi I had excellent service and enjoyed every minute of it! Thank you so much Brittany and Jackson Acura for your great customer service and wonderful wor I had excellent service and enjoyed every minute of it! Thank you so much Brittany and Jackson Acura for your great customer service and wonderful work! More

Routine Maintenance For prepaid maintenance at a different dealer than where I leased the car, they are very professional and convenient. Easy scheduling process, good c For prepaid maintenance at a different dealer than where I leased the car, they are very professional and convenient. Easy scheduling process, good communication when I arrived, and a clean waiting area with good amenities. More

Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More

Great service experience at Jackson Acura! The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fi The service issue with my 2011 RDXwas diagnosed and taken care of ! Then there was an issue with a sensor I was provided a loaner and my Care was fixed completely More

Sixty Thousand mile Maintenance I had an excellent service call with Brittany she was an excellent service advisor. My quotes were correct my service was done in a reasonable amount I had an excellent service call with Brittany she was an excellent service advisor. My quotes were correct my service was done in a reasonable amount of time everyone was kind and friendly thank you Acura for good service. More

I love Jackson Acura! My service advisor, Brittiany, is such a joy to work with. I know nothing about my car and the services I needed but she explained everything very wel My service advisor, Brittiany, is such a joy to work with. I know nothing about my car and the services I needed but she explained everything very well, even so I could understand. I got four new tires and a tire rotation and I feel like Jackson Acura gave me the best deal! I would definitely recommend this dealership, even if you don't drive an Acura! More

Basic Oil Change, Superb Service Having worked in the auto service industry for many years I’m always judgmental of companies especially automotive industry service and sales, and I m Having worked in the auto service industry for many years I’m always judgmental of companies especially automotive industry service and sales, and I must say Brittiany was very humble and not to pushy with up selling, her and Jackson Acura will get my business from now on. Well done... More