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Jackson Acura - Service Center

Roswell, GA

4.8
5,076 Reviews
Call Service Center (770) 650-4000

5,076 Reviews of Jackson Acura - Service Center

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January 17, 2024

Yvonne is amazing! !!!! She keeps you informed during your vehicle service. I use the dealership to service my car because of the excellent service she provides. More

by gailrtipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that Yvonne has continued to provide you with amazing service and keeps you informed throughout your vehicle service. It's customers like you that make our commitment to excellence truly rewarding. If there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our dealership, and we look forward to continuing to provide you with top-notch service! Warm Regards, Jackson Acura Team

January 17, 2024

Vyonne is wonderful person for taking care of customer. always helpful and supportive for vehicles More

by ghancop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Jackson Acura responded

Thank you for your kind words and positive feedback! We are delighted to hear that Yvonne has been a wonderful person in taking care of your needs. At Jackson Acura, we strive to provide excellent customer service, and it's heartening to know that Yvonne has contributed to your positive experience. If there's anything else we can assist you with, please feel free to reach out. Your satisfaction is our priority! Warm Regards, Jackson Acura Team

January 17, 2024

Yvonne is always very professional and organized. It is very easy to use Jackson Acura More

by blworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Jackson Acura responded

Thank you for taking the time to share your positive experience! We're delighted to hear that Yvonne's professionalism and organizational skills have contributed to making your experience with Jackson Acura seamless! Your satisfaction is important to us, and we're grateful for your feedback. If there's anything else we can assist you with, please feel free to reach out. We look forward to continuing to provide you with excellent service! Warm Regards, Jackson Acura Team

January 17, 2024

Yvonne is exceptional and overall work done on repairs are exceptional as well. Love Jackson Acura. More

by norciacynthia
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that Yvonne provides exceptional service. Providing top-notch service and ensuring exceptional repairs is our goal, and we're delighted that we could meet your expectations. Your feedback is greatly appreciated, and we're grateful for your continued support! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

Great service and Great communication. Clean facility and easy to make an appointment with jackson More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our service and communication. We're also glad to hear that you found our facility clean and appointment scheduling convenient. Providing a seamless, comfortable and convenient experience for our customers is our priority! If there's anything else we can assist you with, please feel free to reach out! Warm Regards, Jackson Acura Team

January 17, 2024

Yvonne was an absolute gem. She knows her way around vehicles--she's a keeper More

by labeldawg3275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Yvonne provided excellent service and demonstrated her expertise in vehicle knowledge. We agree that she's a valuable asset to our team! At Jackson Acura, providing exceptional service is our priority, and we're delighted that Yvonne's assistance made a positive impact on your experience. If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

Great service center and customer experience work is done in a timely manner would recommend. More

by BILFAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service center and found our customer service to be excellent. Ensuring timely completion of work is a priority for us, and we're pleased that we could meet your expectations. Your recommendation means a lot to us, and we greatly appreciate your trust in us! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

I have had a great experience each time that I have dealt with Nick and Jackson Acura. More

by geoconnolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience every time you've dealt with Nick and Jackson Acura. Providing excellent service is our top priority, and we're delighted to know that Nick has consistently met your expectations. At Jackson Acura, we strive to ensure that every interaction with our customers is positive and memorable. Your satisfaction is our utmost priority, and we look forward to continuing to serve you with the same level of excellence! If there's anything else we can assist you with, please feel free to reach out. Warm Regards, Jackson Acura Team

January 17, 2024

They care about your investment. Have great cars. And, a professional and excellent staff to help. More

by ellieciraldo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Jan 19, 2024 -

Jackson Acura responded

Thank you for your kind words! Providing a professional, excellent experience for our customers each and every time they visit is our goal, so we appreciate your positive feedback. If there's anything else you need, please don't hesitate to ask. We value your trust in Jackson Acura and look forward to serving you again! Warm Regards, Jackson Acura Team

January 17, 2024

Nick has always been a trusted member of my car care team. Nick is honest, practical and courteous. He’s the main reason I bring my RDX to Jackson for service. The environment is pleasant, the amenit More

by TRAV21HSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Jackson Acura responded

Thank you for your heartfelt review! We're thrilled to hear that Nick has been a trusted member of your car care team and that his honesty, practicality, and courtesy have made your experiences at Jackson Acura exceptional. Your loyalty to Nick and our service center is greatly appreciated, and we're honored to be your preferred choice for servicing your RDX! If there's anything else we can assist you with, please feel free to reach out -- Looking forward to providing you excellent service in the future! Warm Regards, Jackson Acura Team

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