Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jackson Acura - Service Center

Roswell, GA

4.7
5,078 Reviews
Call Service Center (770) 650-4000

5,078 Reviews of Jackson Acura - Service Center

Sort by
November 22, 2023

Professional and knowledgeable Professional and knowledgeable. Car was delivered on time. Jackson Acura always provided professional and knowledgeable service. My Integra Type S was delivered on ti More

by mahadi1_audi
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Report | Print
Nov 22, 2023 -

mahadi1_audi responded

Thanks Jackson Acura

Sep 25, 2024 -

Jackson Acura responded

Thank you for your positive feedback and for your patience as we address older reviews. We're delighted to hear that you received professional and knowledgeable service, and that your Integra Type S was delivered on time. At Jackson Acura, we pride ourselves on our commitment to excellence, ensuring that every experience meets your expectations. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us and hope you've been enjoying your Integra Type S! Warm Regards, Jackson Acura Team

November 22, 2023

Great dealership! I wouldn’t use any other service department. Nick and Brian are fantastic! More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (mechanic)
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear you appreciate our service department and that Nick and Brian have continued to meet your expectations. Your satisfaction is our priority; we're here to assist you whenever needed. Thank you for choosing Jackson Acura!

November 19, 2023

Good multipoint inspection. Very friendly and good job walking through the service. Good waiting area including small rooms for business calls. More

by jedhomemail25
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Report | Print
Nov 27, 2023 -

Jackson Acura responded

We appreciate your positive feedback regarding our service! It's great to know that you found our multipoint inspection satisfactory, and we're glad you enjoyed the friendly atmosphere and amenities in our waiting area. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Jackson Acura!

November 19, 2023

Yvonne did a great job at servicing me and helped me with all my concerns. The service dept. serviced my car in a timely fashion, and I was most grateful. More

by Crewse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share this review! We appreciate your positive feedback on the service provided by Yvonne and our team. It's great to know that we could address your concerns and service your car in a timely manner. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Jackson Acura!

November 19, 2023

Sabri provided an outstanding costumer service. He is a very nice person and does his work with passion. More

by Radu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for highlighting Sabri's exceptional customer service at Jackson Acura. We're thrilled to hear that he left a positive impression with his kindness and passion for his work. We're fortunate to have team members like Sabri, and we appreciate your acknowledgment. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

November 18, 2023

Cody was GREAT! My car was such a mess and he got it done so fast. More

by Jcastek31059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share your positive experience with Cody! We're thrilled to hear he provided excellent service and efficiently addressed your car's needs. Our team at Jackson Acura is dedicated to delivering prompt and high-quality service every time. If you need assistance in the future, please feel free to reach out. Safe travels!

November 17, 2023

My service representative, Nick Covino, is always courteous and professional. The service was efficient and I was able to use one of the private offices to work while I waited for my vehicle. Pleasan More

by hattenowen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that Nick provided courteous and professional service. Your satisfaction is our utmost priority, and we genuinely appreciate your business. Should you have any further needs or feedback, please feel free to reach out. We look forward to serving you again!

November 17, 2023

Nick Covino and the service dept have been reliable and responsive and always easy to work with. Also friendly. And those things have held true over many years. More

by rickdowns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for this review! We're pleased that our team's reliability, responsiveness, and friendliness have contributed to positive experiences for you. It's fantastic to hear Nick and our service department have consistently met your expectations over the years! We sincerely appreciate your trust in us, and we look forward to continuing to provide excellent service for years to come.

November 16, 2023

Yvonne was very helpful and attentive. She managed to get the service done very quickly. I was comfortable in the waiting area. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We are delighted Yvonne assisted you efficiently and that you found our waiting area comfortable. We look forward to providing excellent service during your future visits at Jackson Acura. If there's anything more you need, please feel free to reach out. Safe travels until next time!

November 15, 2023

I had a great experience at the dealership. I was able to get a same day appointment and get in and out relatively quickly. Excellent communication. More

by groman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you had a great visit with us, from the ease of getting a same-day appointment to the efficient in-and-out process. Excellent communication is a priority at Jackson Acura, and we're pleased it enhanced your experience! If there's anything more we can assist you with or if you have further feedback, feel free to reach out. We appreciate your business and look forward to serving you again!

1
...
61
62
63
...
508