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Jackson Acura - Service Center

Roswell, GA

4.7
5,078 Reviews
Call Service Center (770) 650-4000

5,078 Reviews of Jackson Acura - Service Center

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November 14, 2023

Very Efficient and thorough. Very pleased with their attention and timely delivery of my vehicle. More

by jitendragupta1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We are delighted to hear you found our service efficient and thorough. Your satisfaction is our priority at Jackson Acura. If you need assistance in the future, feel free to reach out. Safe travels!

November 14, 2023

Nick Corvino has taken outstanding care of me and my car since 2006. I genuinely appreciate his helpful, knowledgeable, professional, and conscientious manner. My car is a 2003 TL and thanks to Nick and t More

by Pattyetchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Jackson Acura responded

Thank you for your long-standing loyalty! We're delighted Nick Corvino has provided outstanding care since 2006. We greatly appreciate your kind words and truly value your trust in Jackson Acura. Here's to many more miles with your 2003 TL!

November 14, 2023

I selected the dealership because they took appointments. However since this was an oil change, appointments don’t matter it is first come, first serve. Also they recommended a bunch of service based on my l More

by Amc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2023

Cameron was very good at keeping me informed about my vehicle while it was being serviced. More

by KAYMANIKOWK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Nov 16, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're delighted to hear about your positive experience with Cameron and the rest of our service team! If there is anything we can assist you with in the future, please let us know.

November 13, 2023

Great service and very convenience/efficient. They keep me well informed throughout the service appointment. More

by cory.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're delighted to hear you had a positive visit with our service team. We try our best to provide an efficient, exceptional experience. If there is anything we can assist you with in the future, please let us know!

November 13, 2023

The Sales and Service departments here are first-class. We purchased our MDX from Sergei and have had service exclusively at Jackson Acura. Nick Covino is personal and professional: you can trust More

by ellenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Jackson Acura responded

Thank you for this positive review! We truly value your kind words and feedback. It's rewarding to know Sergei, Nick, and the rest of our team continue to deliver quality service every time you visit. We appreciate your business and look forward to assisting you in the future!

Nov 17, 2023 -

ellenh responded

I forgot to mention the gentleman who greeted me at the service station drive-though. I didn't get his name but he was also another excellent customer service representative of Jackson Acura.

November 12, 2023

Great customer service by Nick Covino! In and out in an hour, thank you very much! More

by rongagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're delighted to hear Nick provided such a positive experience for you! Ensuring everyone leaves happy is our goal. Thank you for choosing Jackson Acura; we appreciate your trust in us!

November 11, 2023

Prompt and great service Good , fast and prompt service Close to my house and convenient More

by Subir Basu
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
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Nov 11, 2023 -

Subir Basu responded

My service advior Yvonne is great and knowledgeable and Jackson acura provides excellent service

Sep 25, 2024 -

Jackson Acura responded

Thank you for your kind words and for your patience as we address older reviews; we're sorry for the delay in our response. We're thrilled to hear that you had a prompt and great service experience with Yvonne as your advisor. At Jackson Acura, we strive to provide knowledgeable and convenient service to our valued customers. Your satisfaction is our priority, and we appreciate your continued trust in us. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

November 10, 2023

always great service and great work from jackson acura. Yvonne is the best and got me out of there early than expected. thank you. More

by PATRICK.SCHUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're thrilled to hear Yvonne and the rest of our team continue to serve you well! We look forward to welcoming you back again in the future!

November 10, 2023

Accommodating, informative, friendly and, knowledgeable team. Pleasant and comfortable waiting lounge that also provides perfect locations for working while waiting. More

by LeaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Nov 16, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback -- Although we're pleased to have provided a 4-star experience, our goal is to consistently deliver exceptional service. We look forward to the opportunity to exceed your expectations in the future.

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