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Jackson Acura - Service Center

Roswell, GA

4.8
5,074 Reviews

5,074 Reviews of Jackson Acura - Service Center

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August 19, 2023

Nick is always great to work with here! The entire process is efficient and very detail oriented! Very thankful for this place and the way they care for my car! More

by parenjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jackson Acura responded

It's great to hear that Nick and our service team continue to deliver such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us!

August 19, 2023

This was my first visit to Jackson Acura Service Center with my new 2022 Acura TLX. I made my appointment with Ace. I was greeted by an assistant when I arrived, who introduced me to my service advisor. my More

by Monalise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Photos would be helpful and a great idea.
Aug 22, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Nick and our service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We hope to see you again!

Aug 22, 2023 -

Monalise responded

Thank you for letting me know that my survey was received and reviewed.

August 18, 2023

Yvonne is spectacular and very knowledge. it’s always a good experience at Jackson Acura. Thanks Yvonne :) More

by briankew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 22, 2023 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Yvonne and the rest of our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 18, 2023

Jackson Acura is the good place for my car services. The service rep is helpful More

by n0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

August 18, 2023

People not nice. Won’t buy another acura. Not helpful. Don’t listen. Push me aside. More

by PEPPERSHOP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Yvonne Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 18, 2023 -

Jackson Acura responded

We helped this client with multiple tire repairs I am unclear how we pushed them aside. I am happy to help solve whatever problems they may have. Call and ask for Rodney Jones I am the service manager.

August 18, 2023

Responsive, professional, nice service advisor. Relatively quick service, issue explained and resolved. Future action for the same issue well explained. More

by rogerxu969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 16, 2023

The dealership is clean I get what’s needed and nothing extra being pushed on me. More

by cclindaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 18, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

August 15, 2023

a b c d e f g h I j k l m n o p More

by david@davidjoanne.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

August 15, 2023

Yvonne very good customer service She was very good. . helped us very good Timely assistance More

by kumardocamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

August 10, 2023

As always, great service and outstanding environment to work in. I was there twice in the past two days servicing both of my Acuras at Jackson! More

by jross30005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

We are happy to have twice provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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