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Jackson Acura - Service Center

Roswell, GA

4.8
4,723 Reviews

4,723 Reviews of Jackson Acura - Service Center

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November 01, 2022

I always feel well taken care of at Jackson Acura. Nick is such a nice person to work with and he always has a smile on his face. I feel valued when I come in. More

by TRAV21HSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

October 31, 2022

I was greeted when I walked in by the a friendly service advisor. Was notified throughout the duration of my appointment about the status of my service. Waiting area is clean, well lit and they have quiet More

by Massdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Nov 01, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 30, 2022

Dealership was clean and as would be expected in area of Atl where it’s located More

by carole
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jackson Acura responded

Carole, We are happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2022

The service team is always quick and friendly during check-in and keep me informed along the way. More

by taztenpin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Oct 31, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 29, 2022

Was prompt. Gave me a ride home as it took 3 hrs. Explained the wrk done. Very courteous More

by susie_titus@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Jackson Acura responded

Susie, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 28, 2022

BEST AUTO DEALERSHIP IN ATLANTA-AND THAT INCLUDES ALL BRANDS. GREAT SERVICE DEPARTMENT-NICK COVINO IS MORE LIKE A FRIEND THAN SERVICE ADVISOR. More

by RLT841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

October 27, 2022

Great Service Department - everyone is very nice and easy to work with. I would highly recommend Jackson Acura to a friend or family member. More

by MSMELANIEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 26, 2022

Very very very very very efficient and helpful Finished when they said they would which was nice More

by phbates62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we hope to see you again!

October 25, 2022

I was very pleased with the service department. They gave me outstanding service, and I was so impressed with the gentleman that helped me. I was traveling through Roswell Ga and needed help with l More

by lesliefondren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Jackson Acura responded

Leslie, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2022

First time customer; courteous and knowledgeable service advisor; oil change was performed in a timely manner; More

by ghaden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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