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Jackson Acura - Service Center

Roswell, GA

4.8
4,723 Reviews

4,723 Reviews of Jackson Acura - Service Center

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October 14, 2022

Always pleasant. They explain what needs to be done. They don't push extras. Quick service More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Jackson Acura responded

Karen, Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

October 13, 2022

I always receive outstanding customer service and my Service Advisor, Nick, explains everything thoroughly so I can understand. More

by tcrisp2107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you in the future!

October 13, 2022

Nick was awesome! The whole team was as well. Professional, accommodating and patient team. Dealership is clean and welcoming. Service was exceptional. More

by Tania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Jackson Acura responded

Tania, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 13, 2022

Nick Covino, my service manager, is great. He had me in and out of there in no time. The technicians found nothing wrong and completed my A17 service. I love that I get a car wash at the end. More

by peggydishongh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Jackson Acura responded

Peggy, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

October 13, 2022

It was my 1st time visiting Jackson Acura. I needed routine maintenance on my 22 MDX and decided to stop in without an appointment. Rodney Jones (Service Consultant) must have seen me standing More

by Javier Montalvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Jackson Acura responded

Javier, We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2022

Excellent service department. Professional and courteous. Always over deliver and under promise. Trust them very much. More

by flavorsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was again able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 09, 2022

Hello I am so impressed with your service department. Specifically, Yvonne, is wonderful and so consumer friendly. I have great faith in her ability to understand the workings of a car and communicate th More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Jackson Acura responded

Barbie, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

Oct 10, 2022 -

Barbie responded

You deserve lots of credit!!! Our pleasure

October 07, 2022

Courteous service people greeted me and kept me informed, quick work, nice place to wait, fair price. More

by PamE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Oct 08, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and the team, and we look forward to working with you again.

October 07, 2022

Great service. Very professional. I highly recommend service was fast and easy. Great and comfortable waiting room More

by TZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Oct 08, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 05, 2022

Knowledgeable, informative, professional. All of the service team is very efficient and friendly and honest. More

by Lkammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Oct 05, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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