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Jackson Acura - Service Center

Roswell, GA

4.8
5,071 Reviews

5,071 Reviews of Jackson Acura - Service Center

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March 19, 2023

Cameron was awesome. Took care of my issues quickly and kept me updated as to what was happening. More

by Pattywbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 21, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 19, 2023

I have went to this dealership for five years and have been very happy with the service. I don’t know what has changed, but it seemed as though they were not interested in my business. The communication a More

by howard.singermany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Covino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jackson Acura responded

Hello, we are very sorry to hear that you weren't fully satisfied with your experience. If you wouldn't mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000

March 18, 2023

In and out as advertised. I am completely satisfied with the service, and the waiting area is comfortable. Restrooms very clean. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 21, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 15, 2023

recently had the pleasure of working with Yvonne Russell, a service consultant at Jackson Acura. From start to finish, my experience with Yvonne Russell was nothing short of excellent. Upon arriv More

by ANBASTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 14, 2023

Wonderful and fast service. No complaints. Always a welcome waiting area with nice snacks and beverages. Thanks. Excellent service More

by sarahwyeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Henderson
Mar 18, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 12, 2023

Great service, professional, quality work on my car! I highly recommend this dealership service department! More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Cameron Hilden
Mar 13, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 12, 2023

Your proximity to Starbucks is the most enjoyable part of the service at Jackson Acura. More

by scooterb200
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 4 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 12, 2023

Service was on time and very professional (as usual). No surprises. Tire prices were very competitive, too! :) More

by jandksewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Scott Polito
Mar 13, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 11, 2023

The people with whom I have dealt communicate car needs respectfully and work is done in a timely manner. More

by jraines7242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

March 10, 2023

It’s always a pleasure to have my car serviced at Jackson Acura. Nick Covino ensures the process goes smoothly and keeps me informed at every step. I’m a happy customer! More

by TRAV21HSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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