Jaffarian Toyota

Bad taste in my mouth… never will go back this dealership again 🤬I will never recommend any of my friends and family 🤬I bought 2025 tundra 1794 top notch.. had full warranty paid 10k … since I bought the t again 🤬I will never recommend any of my friends and family 🤬I bought 2025 tundra 1794 top notch.. had full warranty paid 10k … since I bought the truck had so much issue with the truck 🤬now they say they don’t want to fix something that under warranty… really xxxxing disappointed 🤬 More

I got my first Volvo, and my first EV, at Jaffarian Volvo and everyone I worked with were just fantastic. Sales, financial, introduction, service and parts were all great. and everyone I worked with were just fantastic. Sales, financial, introduction, service and parts were all great. More

Hunter is the perfect car salesperson! He answered all of my questions thoroughly and also suggested a few things to consider when deciding what car to buy. No hard sell. Once I decided He answered all of my questions thoroughly and also suggested a few things to consider when deciding what car to buy. No hard sell. Once I decided on what I wanted ( a Toyota Crown Signia), he worked hard to find and deliver the perfect car. He kept me updated on the status of my order and consistently under-promised and over delivered. I would highly recommend Jaffarian and Hunter! More

I recently purchased a used Honda from this dealership and have had a deeply disappointing experience. Despite assurances during the sale that the vehicle was in excellent condition, my trusted mechanic d and have had a deeply disappointing experience. Despite assurances during the sale that the vehicle was in excellent condition, my trusted mechanic discovered multiple issues including transmission codes and a faulty seat module. When I reported these problems, I was met with dismissive responses, including the sales manager claiming my mechanic was "lying." After multiple attempts to resolve these issues, I've experienced poor communication, broken promises, and a concerning lack of accountability. While they eventually agreed to fix the seat module issue, getting them to honor this commitment has been unnecessarily difficult- and not yet resolved I cannot recommend this dealership to anyone valuing transparency, honesty, and customer service. More

Great salesperson who communicated with me about the process from start to finish. I'm very happy with my new car and the dealership. process from start to finish. I'm very happy with my new car and the dealership. More

Yaw was the best sales man I’ve ever worked with! Very thorough and clear with the information! I’m obsessed with the car and all of the manager were great too! Very thorough and clear with the information! I’m obsessed with the car and all of the manager were great too! More

Great service with Gus the salesman and Dave the manager, very pleasant experience! Very professional! very pleasant experience! Very professional! More

Very nice dealership, conveniently open on Saturday. My old car was taken for service right away and I was updated on progress My old car was taken for service right away and I was updated on progress More

The team at Jaffarian was super helpful and made the process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excell process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excellent. More

Unfortunately, due to a server transmission problem with my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer of encountering Chris Barros (Sales Department), Fernando (Sales Department) and Eric J. Haley (Finance Department). Each of these gentlemen displayed a genuine interest in providing customer service, as well as a sound competence in their professional field. Purchasing a vehicle can be stressful but when dealing with competent individuals such as the aforementioned Jaffarian employees I had a few less concerns to worry about. Chris, Fernando and Eric were all very approachable, displayed patience when answering questions and made it a point to be readily available during the sale and afterwards. The success of your Dealership can be summed up with the phrase, "the whole is greater than the sum of its parts". Chris, Fernando, Eric and the rest of the Jaffarian Toyota Team have strongly demonstrated this. Respectfully, Terry H. (2024 Grand Highlander owner) More