
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Poor communication and ignored. Negotiated a 2020 Highlander. Left to think on it and took a Jaffarian Toyota Printout of the negotiated deal with us. Later decided to go ahead with Negotiated a 2020 Highlander. Left to think on it and took a Jaffarian Toyota Printout of the negotiated deal with us. Later decided to go ahead with it and dealership will not honor it. Given such a runaround. Contacted the owner and his son (who told us to come in, wrap it up and do the deal we were given) . They will not honor the Toyota printout and are completely ignoring us. This was before closing due to virus. Our trade was bought THERE... Not great business for returning customers. More
Jerked me around on price, kept me waiting for nothing I went in to Jaffarian on Monday to look at a car that they had over priced to start. They did the usual high pressure "what can we do to get you in I went in to Jaffarian on Monday to look at a car that they had over priced to start. They did the usual high pressure "what can we do to get you in to this car today schtick" to which I responded 30k. They countered 32k and I said, let me think about it. Went back on Wednesday after deciding to spend 32k on the particular car. They then tried to charge me 33k and would not come back to the 32k. They actually said "I should have struck while the iron was hot..." Thursday, they contacted me putting the 32k deal back on the table and asking when I could come in. I told them I would be in Saturday to finalize things. Saturday morning I get a call making sure I would be in. I told them I had just been getting over some flu symptoms, but they were pretty insistent that I come in Saturday, so I told them I would be in. I drove to the dealership, checked in, and was asked to wait. The dealership was freezing cold, so not the nicest place to wait around when you weren't feeling well to begin with...after being kept waiting for an hour my salesperson came over and said the car had been sold right before we got there (despite them knowing that I was coming in that day to finalize the agreement we had finally come to) To add insult to injury, the sales manager John said he wanted to try to make things right for me, would look for the car at auction and would be getting back in touch with me. He never did. I called the dealer, talked to Matt and told him to have John get in touch with me...they never did. NEVER will I buy from them again and I hope I get the word out to other people to not do business with people that would reneg on pricing, have someone come in knowing they were sick and doesn't follow up how they say they would. More
Exceptional people&service Jon,Fernando, Desiree & Bill were truly exceptional, professional in all the interactions we had. I visited Chevy,Volkswagen and 3 Toyota dealerships Jon,Fernando, Desiree & Bill were truly exceptional, professional in all the interactions we had. I visited Chevy,Volkswagen and 3 Toyota dealerships and the group above are in a class by themselves. The two Rav 4 XLE limited cars I leased are exceptional values for the price I paid and they have all the same amenities that my Alpha Romeo Stelvio and Enclave have at a much lower price. I would recommend them highly because they are so responsive to your needs and don't waste time in the salesperson/buyer game playing. Great experience! More
Eduardo Rodriguez,Thanks for providing me with such Eduardo Rodriguez, Thanks for providing me with such amazing and professional service throughout the entire car-buying process! I really appreciate y Eduardo Rodriguez, Thanks for providing me with such amazing and professional service throughout the entire car-buying process! I really appreciate your time in helping me choose my ideal car, answering all the questions I had, and thoroughly walking me through each step. I will definitely reccommend you guys to all my friends and everyone I know. More
Eduardo was professional and courteous. He explained the car to us and allowed us to go on a real great test drive. I would buy from Jaffarian again. car to us and allowed us to go on a real great test drive. I would buy from Jaffarian again. More
Eduardo was great, he made buying my first car a great experience. Answered all my questions and constantly checked up on me to see how things were going. Also saved me money on my insurance. Would defini experience. Answered all my questions and constantly checked up on me to see how things were going. Also saved me money on my insurance. Would definitely refer him to anyone! More
La verdad muy bueno, yo nunca avía comprado un carro nuevo. Y estoy satisfecho con mi carro nuevo. Y Eduardo me atendió muy bien, gracias nuevo. Y estoy satisfecho con mi carro nuevo. Y Eduardo me atendió muy bien, gracias More
I am a repeat customer with Jaffarian . Eduardo was an excellent salesman. He kept my name and my preference for several months calling me when he received a vehicle that I was looking for. Excellent job excellent salesman. He kept my name and my preference for several months calling me when he received a vehicle that I was looking for. Excellent job! More
Saw the truck we wanted they negotiated a great deal with us gave us first rate service non of the haggle stuff very direct. Their finance department guy bad with names Chris or Greg worked with us to get th us gave us first rate service non of the haggle stuff very direct. Their finance department guy bad with names Chris or Greg worked with us to get the same rate we were offered via our credit union which was awesome. Our sales person Eduardo Rodriquez took the time to go over the truck and all the lil gadgets. All around great quick direct honest service More
I Needed 55000 service and state inspection sticker. I Got a convient appointment time. I was greeted promptly. Car was ready in a reasonable time. Car has had no problems so far. Got a convient appointment time. I was greeted promptly. Car was ready in a reasonable time. Car has had no problems so far. More