Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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The salesperson was very friendly and helpful. My 2008 The salesperson was very friendly and helpful. My 2008 Toyota looked like new! I would definitely recommend Jaffarian to my friends and relatives. The salesperson was very friendly and helpful. My 2008 Toyota looked like new! I would definitely recommend Jaffarian to my friends and relatives. I'm very pleased. More
I have purchased 3 cars at Jaffarian and each experience has been great. They are very customer oriented and it is very easy to deal with their sales staff. I have also had a great experience in dealing w has been great. They are very customer oriented and it is very easy to deal with their sales staff. I have also had a great experience in dealing with their service team. John Murphy and his manager Dennis did a great job in putting this deal together for me. I would highly recommend this dealership. More
I am vey happy with my new car. I loved my last volvo and aim sure I will love this one. I am not liking this survey requiring me type so much. I gave all high ratings. and aim sure I will love this one. I am not liking this survey requiring me type so much. I gave all high ratings. More
The sales team was extremely friendly and helpful, and they took the time to make sure I was getting the vehicle that I wanted, at a price that I could afford. I absolutely love my new Toyota Camry and I they took the time to make sure I was getting the vehicle that I wanted, at a price that I could afford. I absolutely love my new Toyota Camry and I am so grateful to the team at Jaffarian for helping me through the purchase process. More
My experience with dealing with Dale and Mr. Sarkis at Jaffarian was both pleasant and friendly. I was at ease and I felt they both went out of their way to get me the best financial arrangement possible. Jaffarian was both pleasant and friendly. I was at ease and I felt they both went out of their way to get me the best financial arrangement possible. Everyone loves the color, as do I. Thank you again, Marion Carroll More
great place and dealership have been doing business here great place and dealership have been doing business here for many years and always come back its always a pleasure to buy here froM the JAFFARIAN;S great place and dealership have been doing business here for many years and always come back its always a pleasure to buy here froM the JAFFARIAN;S More
This is the second car I've purchased here and the reason I returned is that this dealer and all the employees are outstanding friendly, courteous, professional, knowledgeable and are NOT pushy. The price wa I returned is that this dealer and all the employees are outstanding friendly, courteous, professional, knowledgeable and are NOT pushy. The price was excellent and the deal I got was great. always have my service done here because the service dept team is outstanding. I never have to wait long for my car. I sent my sister to them and she purchased a Yaris and all her service done there also. I' m 66 years old and have purchased cars for many years and this is the best dearlership I've done business with. Yes, I would recommend them to everyone very highly. The owner Gary Jaffarian comes into the service waiting room at times to say Hi to the people and I never had that happen at other dealers. MY WHOLE EXPERIENCE HAS BEEN WONDERFUL. More
The Jaffarian experience has always been exceptional with the service and body shop over the years so when we needed to replace our car with another Volvo it was easy to turn to the Sales team to see what th the service and body shop over the years so when we needed to replace our car with another Volvo it was easy to turn to the Sales team to see what they could and would do. As anticipated, very friendly, knowledgeable and professional service. More
Appalling experience during purchase and first three months of ownership. They got my nonrefundable deposit on a 2007 Mini Cooper, then revealed they didn't have the title "yet", so I couldn't months of ownership. They got my nonrefundable deposit on a 2007 Mini Cooper, then revealed they didn't have the title "yet", so I couldn't take the car for a couple of days. They attempted to get me into a loan at 2x the going rates. Then tried to hardsell extended warranty insurance at astronomical cost -- good six hundred bucks over what's available on web. Ten days later, finally got the car -- first week, discovered gas gauge didn't work. Called them, they suggested calling Mini dealership and asking them. Two and a half weeks, master computer chip melted down. Required proprietary Mini software to even get the car open and diagnose. Got that fixed. Three days later, the radiator hose exploded -- fixing it we discovered a rather large path on the old one. Someone didn't discover this during their "meticulous inspection"...or didn't want to spend thirty bucks replacing. Jaffarian did not have the proprietary software to fix the computer problem.....so did not honor the 60 day warranty -- they offered $400 on $1600 repair. Having seen the level of honesty here, did not bother to contact them about radiator hose. Filed complaint with Mass Attorney General. Appalling. Catastrophic. Horrific. And as a side note, they assume all customers are complete morons. Patronizing and condescending. Horrible, horrible, horrible experience. More
Dealing with your company was a positive experience. John Murphy and John Russo were professional and accomidating. Also other staff members we met during the day were also friendly to us. Even I live in no Murphy and John Russo were professional and accomidating. Also other staff members we met during the day were also friendly to us. Even I live in northern NH I would come back to do business with yuor company. Sincerely Bob and mary Snyder More