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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
July 19, 2017
Jaffarian Toyota Employees I dealt with were good. They helped me get out of a rubbish car and into a lease to get rid of negative equity. Employees I dealt with were good. They helped me get out of a rubbish car and into a lease to get rid of negative equity. More
by 24HoursofLemons
July 19, 2017
I got a car They were not really interested in me until I was ready to buy a car. Gave me time to try out other dealerships. Got the car from them because they ha They were not really interested in me until I was ready to buy a car. Gave me time to try out other dealerships. Got the car from them because they had good prices and inventory. Overall good experience, just felt like I wasn't the target demographic and was not treated seriously. More
by kmizzle2k
Employees Worked With
Joshua Shepard, Tom Blanchette
July 18, 2017
Service Called to set up a drop off for service (oil change and tire rotation) for the next morning. Dropped car off on my way home from work and was called w Called to set up a drop off for service (oil change and tire rotation) for the next morning. Dropped car off on my way home from work and was called when it was done. They also sent me a video of the technician going over the car which I think is a great idea. Overall very happy with the service. More
by Curlyq6719
Employees Worked With
Not sure of the name of the technician who worked on it., Amy Menec
July 17, 2017
New Car Lease Adam was very helpful and friendly. The dealership was very clean and organized. Everyone worked to get me into a car that I liked and could afford. Adam was very helpful and friendly. The dealership was very clean and organized. Everyone worked to get me into a car that I liked and could afford. More
by Pegconrad83
Employees Worked With
Adam, Jason Weeden
July 17, 2017
Service on Toyota Corolla I brought my 2009 Toyota Corolla in to have the airbag recall done and service to see why one of my tires kept going low. They did the recall and foun I brought my 2009 Toyota Corolla in to have the airbag recall done and service to see why one of my tires kept going low. They did the recall and found the problem with the tire and repaired it. I appreciated the ride home instead of having to sit in the waiting room. I'm very happy with the service I've always received from Toyota Service. More
by Pegconrad83
Employees Worked With
Kim in service
July 13, 2017
Best ever I've been to lots of dealers in my life and bought lots of vehicles but Jaffarian's takes the cake. I've never had a buying experience as good as this I've been to lots of dealers in my life and bought lots of vehicles but Jaffarian's takes the cake. I've never had a buying experience as good as this. They had it all, great customer service, great price and they were able to locate the exact vehicle I wanted. I highly recommend them and I will be back. More
by Jkballon
July 13, 2017
Recalls and noise eval Recalls were completed no issues. Service desk Nikol is awesome!! I have a noise at 40mph. The technician evaluated and stated o need a new front pip Recalls were completed no issues. Service desk Nikol is awesome!! I have a noise at 40mph. The technician evaluated and stated o need a new front pipe on exhaust, and a piece in muffler that rattles at certain rpm. Total cost 480.00. Second opinion at Hogan tire, who replaced exhaust in 2015. A 19.00 gasket was replaced to solve leak, and muffler had nothing inside to rattle. Second noise never solved. More
by Rlaviol911
Employees Worked With
Nikol Pasalik
July 13, 2017
Wonderful results!! Tom Rosenthal, my salesman, was wonderful explaining to me the differences between the vehicles I was looking at. With his help I was able to select Tom Rosenthal, my salesman, was wonderful explaining to me the differences between the vehicles I was looking at. With his help I was able to select the vehicle I wanted. Everyone at Jaffarian were pleasant, helpful, and considerate of my needs. More
by Pisces 20
Employees Worked With
Tom Rosenthal, Tom Digaetano, Sarkis Shamshoyan, Tom Blanchette
July 12, 2017
Easiest car buying experience ever. Mary Kate was extremely knowledgeable and professional. She made my first ever car purchase seamless. I am very pleased with my experience at jaffarin Mary Kate was extremely knowledgeable and professional. She made my first ever car purchase seamless. I am very pleased with my experience at jaffarin, thank you Mary Kate More
by Cnunes
Employees Worked With
Mary Kate Fisher
July 12, 2017
excellent service , would highly reccommend, friendly service rep., comfortable lounge and waiting area, quality of work is exc., thank you for taking such good care of , would highly reccommend, friendly service rep., comfortable lounge and waiting area, quality of work is exc., thank you for taking such good care of me and my vehicle More
by June E Hawkins
Employees Worked With
Chris Blanco
