Jaguar Land Rover Hinsdale

I recently took my 2016 Land Rover Range Rover Evoque to Bill Jacobs Land Rover Service Center in Hinsdale for an oil and filter change, along with a radiator hose replacement. I couldn’t be more satisfied Bill Jacobs Land Rover Service Center in Hinsdale for an oil and filter change, along with a radiator hose replacement. I couldn’t be more satisfied with the service I received! As usual, the staff was welcoming and professional. They took the time to explain the services needed and ensured I understood what to expect. The technicians were knowledgeable and efficient, completing the work in a timely manner without compromising quality. The facility itself is clean and well-organized, which added to the overall positive experience. I appreciate how they take care of their customers and their vehicles. My Evoque is running smoothly, and I feel confident knowing it was in such capable hands. I highly recommend Bill Jacobs Land Rover Service Center for anyone needing service on their Land Rover. I will definitely return for any future maintenance! More

Went above and beyond to try and find me the most affordable and reasonable rate and price. affordable and reasonable rate and price. More

We had a great experience and would definitely recommend buying from here if looking for a landrover buying from here if looking for a landrover More

Had an excellent experience at Jaguar Land Rover Hinsdale ! The staff was friendly, service was fast, and my car runs perfectly now. Highly recommend! 10/10 . Jawad is amazing! ! The staff was friendly, service was fast, and my car runs perfectly now. Highly recommend! 10/10 . Jawad is amazing! More

Alan is 100% class. I didn’t interact with Adam much. Dora was very efficient. I didn’t interact with Adam much. Dora was very efficient. More

Our service advisor Raul communicates the work that is necessary, and cost involved. He is prompts, professionals and easy to work with. necessary, and cost involved. He is prompts, professionals and easy to work with. More

Didn’t explain fee and wanted me to agree to service that wasn’t even needed. Never want to go back. wasn’t even needed. Never want to go back. More

Great but pricey. And I never got a resale value on my car per my request. I was contemplating a trade-in, but couldn’t seem to get the information I needed And I never got a resale value on my car per my request. I was contemplating a trade-in, but couldn’t seem to get the information I needed More

Excellent service! Great communication!!! Would highly recommend. They care about their customers and doing a good job. Great communication!!! Would highly recommend. They care about their customers and doing a good job. More

The entire process seemed disorganized and unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, an unprofessional. Despite agreeing on the price ahead of time, and having submitted my financing application, insurance info, license, trade in VIN, and registration several days ahead of time, I was there nearly 4 1/2 hours. This included more than an hour where I sat alone at my salesperson’s desk. I would have greatly appreciated updates, an explanation of my vehicle’s features, a word from a sales manager… anything! After expressing my frustration, I was told they could cover my fuel costs, having driven more than 13 hours round trip. However, I never received this. We have purchased many cars; this was by far the worst experience. In addition, my salesperson seemed unfamiliar with many of the features on my vehicle. I was appreciative of his colleague, a young man who stated he used to help with delivery of new vehicles and was now a salesperson. He was the lone highlight of the day. More