Jaguar Land Rover Santa Monica - Service Center

Recently went in to have my vehicle serviced. I set up my appointment directly with Mario, he made sure to take care of it all. Such a smooth process thanks to him and the service staff. I set up my appointment directly with Mario, he made sure to take care of it all. Such a smooth process thanks to him and the service staff. More

1. very slow check in 2. poor fallow out 3. poor communication The advisor was not ready for the appointment Not all "need to fix" was done Poor fallow up and explanation what was done communication The advisor was not ready for the appointment Not all "need to fix" was done Poor fallow up and explanation what was done More

Mario is the best, professional, punctual and always delivers. Will be back for my next service delivers. Will be back for my next service More

The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry More

Recently went in to have my car serviced. Such an easy process and all thanks to the service department especially my advisor Mario. Such an easy process and all thanks to the service department especially my advisor Mario. More

I've made this location my go-to after my first appointment. Service and staff were both great. appointment. Service and staff were both great. More

It's never fun having to spend so much on getting my car serviced, but at least the process is painful. Mario and his staff are great. serviced, but at least the process is painful. Mario and his staff are great. More

Extremely happy with the service department. Very helpful and professional when I took my car in. Easy process. Very helpful and professional when I took my car in. Easy process. More

This service location has always been great at customer service. That is the one of the reasons why I keep returning when necessary. service. That is the one of the reasons why I keep returning when necessary. More