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Jaguar Land Rover Troy
Troy, MI
370 Reviews
Jaguar Land Rover Troy in Troy, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Stop by today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 370 reviews
July 21, 2021
Complete scam. Charged $700 for doing essentially nothing but an oil change. “$185/hr for labor is standard” I was led to believe by Don Slezinski that the $700 estimate was for the entire repair but then go but an oil change. “$185/hr for labor is standard” I was led to believe by Don Slezinski that the $700 estimate was for the entire repair but then got an obscene estimate and when o decided not to do business here was forced to pay the $700 initial estimate. More
by DonIsaLIAR
Employees Worked With
Don Slezinski
Helpful July 09, 2021
Although the dealership was undergoing construction, I met with John Karam, a sales executive who helped me choose the right vehicle for me. He made the process easy and quick. I was with my father and he met with John Karam, a sales executive who helped me choose the right vehicle for me. He made the process easy and quick. I was with my father and he was very personable and respectful. We got to know him and he got to know us. He made it all enjoyable. Would highly recommend!! More
by Shevan M
Employees Worked With
John Karam
June 15, 2021
Worst Customer Relationship, He just sells the Car with damages. Need make sure to check the vehicle inch by inch before purchasing the car as there will be damages on CERTIFIED PRE OWNED cars. damages. Need make sure to check the vehicle inch by inch before purchasing the car as there will be damages on CERTIFIED PRE OWNED cars. More
by Sai
Employees Worked With
John Karam
June 15, 2021
Everything was quick and easy, John Karam is a great guy! Very friendly, always responded quickly, and you can tell he wanted the best for you. Highly recommend working with him!! Very friendly, always responded quickly, and you can tell he wanted the best for you. Highly recommend working with him!! More
by artgodlewski
Employees Worked With
John Karam
June 14, 2021
Greg was awesome! I specifically reached out to him after reading all the great reviews and they were spot on! He is extremely knowledgeable about the vehicle I purchased (which was my dream car and a big pu reading all the great reviews and they were spot on! He is extremely knowledgeable about the vehicle I purchased (which was my dream car and a big purchase for me). I decided to order and he was so helpful during the process including keeping me informed every step of the way. The final process to buy the vehicle was the easiest I’ve ever experienced. He’s just the best! More
by c youngberg
Employees Worked With
Greg Hooper
June 13, 2021
Janes was great! My husband drove all the way from WA state to get me the car I wanted. James worked with us by phone, text and e mail. Very satisfied with our service! state to get me the car I wanted. James worked with us by phone, text and e mail. Very satisfied with our service! More
by meyermayhem59
Employees Worked With
June 10, 2021
Mak was awesome! He made my whole leasing process amazing and was helpful throughout the entire process!!! I would definitely return in the future and refer all my friends and family! and was helpful throughout the entire process!!! I would definitely return in the future and refer all my friends and family! More
by fabiana0724
Employees Worked With
June 01, 2021
Great experience with John Karam, helping me choose the best option that would fit my needs. He made the process smooth easy and fast. Very professional and acknowledged best option that would fit my needs. He made the process smooth easy and fast. Very professional and acknowledged More
by Johnny González
Employees Worked With
John Karam
May 28, 2021
John Karam made leasing my new vehicle a breeze!! Top Class brand specialist. I will definitely recommend John Karam and Land Rover/Jaguar of Troy!!!! Class brand specialist. I will definitely recommend John Karam and Land Rover/Jaguar of Troy!!!! More
by iblackwood
Employees Worked With
John Karam
