James Wood AutoPark

Very friendly and informative. I have always had a great experience here at James Wood Cadillac. I have always had a great experience here at James Wood Cadillac. More

Samantha very professional at attending me communications was outstanding! Give her a raise and move her up to Service Manager! My 2021 Chevrolet Silverado received an update the Technicians were done with was outstanding! Give her a raise and move her up to Service Manager! My 2021 Chevrolet Silverado received an update the Technicians were done with it in a faster time than promised James Wood has always been my choice for Purchase and Servicing! The rest dont know about the best! Way to go everyone involved keep up the good work! Great customer service is a lost art but James Wood keeps it real! Gave them 10 stars and a dynamite out of sight because they treat people right! Hard Work really pays off! Go get your parts from Trish she is so sweet put her into Parts management team she deserves it and then some. It takes a great team to win a Champioship and they are Champions at James Wood Chevrolet/GMC. Happy New Year Always to all that take pride in working hard to make a living God Bless you all More

Came in with my 2024 Sierra HD for 3 recall notices. ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked ..informed my service rep of all 3. He said he would take care of it. After 2 hrs.20 mins. they informed me my truck was ready..Got home and looked at the paperwork and only 2 of the tasks were completed. Sent 2 text messages to service provider and he never answered either of them. Finally called and he admitted he (forgot) to do one of them. Now, I have to make another trip to the dealer and sit again while this other repair is done since they don't provide loaner cars like other dealers. I've also sent a text to the service provider about the remaining fix to be set up but he has yet to respond to me...again. More

They were very quiet to find away to get me back on the road and went above and beyond to make me happy road and went above and beyond to make me happy More

TJ Smith helped me get the vehicle I really wanted and stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle ha stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle has. I highly recommend him and will be back for my next vehicle purchase. More

Samantha is always awesome. I couldn't be happier. If you need service, I recommend her 100%. I couldn't be happier. If you need service, I recommend her 100%. More

My experience with Phillip and the James Wood team down to the older couple that delivered my Chevrolet Colorado was exceptional, I will definitely purchase my next truck with them. Thanks again Danny Wall to the older couple that delivered my Chevrolet Colorado was exceptional, I will definitely purchase my next truck with them. Thanks again Danny Wallum More

Edwin is always fantastic. Very thorough and explains things well. I always ask for him. Very thorough and explains things well. I always ask for him. More

Samantha was very prompt and professional. Her quick response through text messaging was very helpful. She explained what was needed and the timeline for getting my car repaired. Her quick response through text messaging was very helpful. She explained what was needed and the timeline for getting my car repaired. More

We had a wonderful experience. Nival Chavez was great to work with. He answered every question we had and made sure we were satisfied with everything. I highly recommend Nival and Nival Chavez was great to work with. He answered every question we had and made sure we were satisfied with everything. I highly recommend Nival and James Wood to anyone looking for a vehicle. More