James Wood AutoPark

Rosie is vey pleasant--pleasure to work with woeked with us on price after it was misadvertised We reached an acceptable price us on price after it was misadvertised We reached an acceptable price More

They did the work fine but had several people out of the shop on Saturday so it was twice as long to get the work done. The Carwash was broke so they couldn’t wash it after the service. Good but not great t shop on Saturday so it was twice as long to get the work done. The Carwash was broke so they couldn’t wash it after the service. Good but not great this day. More

TJ and Juan made this car buying experience effortless. Normally when I buy a car at a dealership, it's an hours long ordeal. The process at James Woods was streamlined. TJ got me the price and terms I Normally when I buy a car at a dealership, it's an hours long ordeal. The process at James Woods was streamlined. TJ got me the price and terms I was looking for without all the "haggling" and back and forth. More

Samantha was great at fitting me for service and keep me informed as I waited at the dealership. informed as I waited at the dealership. More

Great experience. Melanie Gregg is great to work with. Explained everything that was going on through the sale and went through every system on car after the sale. Melanie Gregg is great to work with. Explained everything that was going on through the sale and went through every system on car after the sale. More

"Excellent" in all areas of guest service, from the lady when entering James Wood to the sales and finance. Phillip "The Mayor" Surles is the "Best" of the "Best"! He is a no-pressure salesman and, buyin when entering James Wood to the sales and finance. Phillip "The Mayor" Surles is the "Best" of the "Best"! He is a no-pressure salesman and, buying this time was with ease. What are you waiting for...go and see Phillip!! P.S.- I did my initial car shopping online before I went on-site at James Wood. I already knew what vehicles I wanted to test drive. I went in and met with Phillip and let him know what SUVs I would like to test drive and he got the vehicles and keys and off my husband and I went. We did purchase a New GMC Terrain. More

No car wash / vacuum? No state inspection? 3% fees for credit cards???? What's going on over there??? No state inspection? 3% fees for credit cards???? What's going on over there??? More

We had a wonderful experience buying our new Tahoe. We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work w We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work with. We love our new red Tahoe. We are getting so many compliments on the Tahoe and the color. Thank you to all who helped us get our Tahoe set the way we like it. This one has air conditioned seats. Here in Texas, they are divine. Thank you Jacob!! More

Usually top notch service. On this visit I was told the car wash unit was down and the machine needed to perform the state required inspection was also down. I was disappointed On this visit I was told the car wash unit was down and the machine needed to perform the state required inspection was also down. I was disappointed. More

The people always treat you like a valued customer and keep you updated on your service progress keep you updated on your service progress More