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James Wood AutoPark

Denton, TX

4.8
5,044 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 5,044 reviews

November 06, 2023

Ronnie was awesome! He got us in and out and was extremely professional. I never felt pressured! More

by stetson.langwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this review, Stetson. We are pleased to hear that Ronnie was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2023

Excellent service and attention to details! Phillip was an amazing at helping us through the buying process and getting us the GMC we wanted. Highly recommend this dealership. More

by manske.jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood AutoPark responded

Jason, we cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

November 05, 2023

I have a 2020 traverse and I ALWAYS take my car to the dealer. A few weeks ago they changed my battery and I almost had an accident because they didn't install it correctly. I cameback a week ago to the More

by S_MTZ09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

James Wood AutoPark responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 05, 2023

Great customer service representative and quick service with very good experience and explanation of what was going to happen. More

by MRKKHAYES42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Stolp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

I always use James wood but yesterday’s service took 4 hours to complete which is so high than normal days. More

by supatel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. Please know we are still dedicated to efficient, quality maintenance and that this is not our standard of service. We strive to provide excellent customer service across all areas of our dealership, and we appreciate your loyalty. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Great dealership, I’ve been taking my car there for 10 years because I can trust them. More

by DIANEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Diane, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Always great service. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. More

by JBRPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Thank you for recognizing your experience at James Wood Auto Park. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect, even outside of the dealership. We look forward to working with you in the future and hope you keep us in mind for future vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

They did a good work but I noticed my keychain is missing. My daughters bought it for me so it’s more of a sentimental thing. More

by josepharmijo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

James Wood AutoPark responded

Joseph, we appreciate you sharing your feedback with us. We understand how important something like this is, so please know we are working to locate the keychain. Please contact us at your earliest convenience so we can discuss this situation in more detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

This is the fifth vehicle we have purchased from James Wood Motors. We've been very pleased with this dealership, although we have noticed some decline in service since Mr. Wood passed. Wendy was great More

by jim@welborntx.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez - Finance
Nov 07, 2023 -

James Wood AutoPark responded

Jim, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The James Wood Buick GMC Denton Team

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