James Wood AutoPark

Great vehicle selection, fair pricing and great service. Also a locally oriented dealership and that promotes the community of Denton county! Also a locally oriented dealership and that promotes the community of Denton county! More

Former employee who has great praise for James wood in every phase. My most recent experience was with the Cadillac service department. Great service and a ride home so I didn't have to wait and then sent every phase. My most recent experience was with the Cadillac service department. Great service and a ride home so I didn't have to wait and then sent a car to pick me up. Had an aircon issue which was corrected within a few hours. Taylor Adams did a great job communicating and I am completely satisfied with her performance. Thank you More

Each time I go to James Wood is such a comfortable and rewarding experience. The service is great and efficient. rewarding experience. The service is great and efficient. More

Seamless and easy. All work and times done as promised. Jarrett was very responsive to needs. All work and times done as promised. Jarrett was very responsive to needs. More

Dealership was awesome. Rudy was great, the whole staff at James Wood really helped my wife and I find our dream mom car! Rudy was great, the whole staff at James Wood really helped my wife and I find our dream mom car! More

As always, the service dept knocks it out of the park. This is one of the main reasons I've bought my new vehicles for the past 25 years at James Wodds. This is one of the main reasons I've bought my new vehicles for the past 25 years at James Wodds. More

Everyone was pleasant, courteous and knowledge. I would have preferred a low cost on the parts. I would have preferred a low cost on the parts. More

Michel was very helpful in finalizing my purchase of my new Buick Enclave. He was very courteous and knowledgeable. new Buick Enclave. He was very courteous and knowledgeable. More

First class service, they strive for customer satisfaction 💯 of the time. They have exceed every expectation with every interaction I’ve had. A+ service from a trusted top tier dealer. satisfaction 💯 of the time. They have exceed every expectation with every interaction I’ve had. A+ service from a trusted top tier dealer. More

I scheduled the appointment online using their service coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended sever coupon. It was for a full synthetic oil change. It didn’t include tire rotation. It took nearly two hours for the appointment. They recommended several add ons. Two of them were air filters. I just replaced one of them so I asked why they recommended a replacement. They said it was due to mileage. I asked to see a picture of the filters to determine if they actually needed replacement and I never received a response. When they told me it was ready, the bill was higher than expected because they added a tire rotation. I told them I didn’t ask for it. They called the service manager over and he told me I scheduled it online. I told him the coupon didn’t include it. He muttered under his breath “yes it did” and told the cashier to take it off my bill. I didn’t like being accused of stealing services. When he came out to the vehicle when I drove up, I told him I was there for oil change. He never confirmed if anything else was going to be done to my vehicle. It was a bad appointment overall. More