Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
5,004 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
Contact Dealership
View Awards

3906 I-35E South

Denton, TX

76210

Directions

By Type

Showing 5,004 reviews

February 27, 2025

John Terry and David Sweeden worked hard to put my family into a New Ride. We’re very excited and I can’t say how Thankful we are for the Hospitality they showed. We will make sure everyone we know passes th More

by joshua.army24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your wonderful review, Joshua! We truly appreciate your kind words about John and David at James Wood Chevrolet Denton. It's our goal to provide exceptional hospitality and help families like yours find the perfect vehicle. We look forward to seeing you again and appreciate you spreading the word about us. Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Gavynn is the man! Always a good experience when he is the one servicing my car. More

by jacobrice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Gavynn at James Wood Chevrolet Denton. It’s always our goal to provide excellent service, and we appreciate your support. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

The service department does not provide loaner cars, as was promised by the sales department when I leased the car. More

by lancewampler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Loch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Lance. We understand your frustration regarding the lack of loaner car availability, especially after it was mentioned during your leasing process at James Wood AutoPark. Your feedback is valuable, and we strive to meet the expectations set by our sales team. Please feel free to reach out to us directly, and we would be happy to discuss this matter further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Service department is horrible on contacting you on car repair. Horrible customer service. Definitely never going back. More

by Rwhatley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding communication during your car repair. At James Wood AutoPark, we strive to provide excellent service, and your feedback is invaluable in helping us improve. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

Rosie is the best she explained ever step and took her time with me. She made sure I understood everything from paperwork to how my new car worked. More

by linnieminasian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rossie Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie McWilliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that Rosie provided you with such a thorough and supportive experience. At James Wood Chevrolet Denton, we strive to ensure our customers feel confident and informed about their new vehicles. Enjoy your new car, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

This was the most enjoyable car purchase I have ever had, and I've purchased 7 cars in the past. Dee Ann was very helpful in finding what I wanted, even as I changed my mind a few times. She never pressure More

by jimmy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Cheaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your amazing feedback, Jimmy! We're thrilled to hear that your experience purchasing your new Cadillac CT5-V was the most enjoyable you've ever had. Dee Ann truly values her customers and it's great to know she was able to assist you throughout the process without any pressure. Your recommendation means a lot to us at James Wood Chevrolet Denton. We look forward to welcoming you back for your next car purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

It took over 6 hours to do what was I was told was a 3 hour fix More

by jcdewd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2025 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting longer than expected can be frustrating. Your feedback is valued, and we are committed to improving our service to meet our customers' expectations. If you'd like to discuss this further, please feel free to contact us directly. We appreciate your patience and hope to serve you better moving forward. Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Worked with people I know and people I have trusted for a number of years, it's why come back. More

by krob1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Eison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your kind review! We truly appreciate your continued trust in James Wood Chevrolet Denton and our team. It's always our pleasure to serve you, and we look forward to seeing you again on your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Very good service as always. Taylor was our service advisor and did an awesome job. More

by charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your kind words, Charlie! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton and that Taylor provided excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

Tim is the service rep that I have dealt with since I purchased my truck. He is always very professional, friendly, and keeps you informed. He has always been great! Thanks Jason More

by jwjrope9238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Tim at James Wood Chevrolet Denton. Our team takes pride in providing professional and friendly service, and it's great to know that Tim has been able to keep you informed during your visits. We appreciate your support and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

1
...
77
78
79
...
501