Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,744 Reviews

2,744 Reviews of James Wood AutoPark - Service Center

Sort by
August 22, 2024

Rachel was great to deal with. She was very cordial and pleasant. Smoothe checkin process and very quick turn around. More

by SMITHKATHY0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in Service
Aug 23, 2024 -

James Wood AutoPark responded

We're thrilled to hear you had a great experience with us at James Wood Chevrolet Denton. Our team strives to provide a smooth and pleasant process, and we're glad that Rachel was able to assist you effectively. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2024

Completely easy and convenient online experience. Customer service after the sale to finish installing some dealer add-ons was excellent! More

by johnrdz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you so much for your fantastic review! We're thrilled to hear that you had an easy and convenient online experience with James Wood Chevrolet Denton. It’s great to know our customer service team took excellent care of you after the sale as well. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2024

Samanth did a great job ensuring that I was always informed about my vehicle. She was also very thorough explaining what work was completed. More

by lealfelipe36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that Samantha did such a great job keeping you informed about your vehicle and explaining the work that was completed. At James Wood Chevrolet Denton, we strive for transparency and thoroughness in all our services. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2024

Tim helped me with a situation I had with my car a few days after I had it in for service. He went above and beyond to get it done as a walk in and it only took a few hours. I am really appreciative of More

by CPANNELL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Tim was able to assist you with your car situation so promptly after your service. At James Wood Chevrolet Denton, we strive to go above and beyond for our customers, and it's great to know Tim made a positive impact. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2024

Came in for oil change. Called ahead. Lady said would take about an hour. 2 hrs and 45 minutes later we are told it would be another 45 minutes. Our service guy said to his More

by TERRI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Terri. We understand that the wait for your oil change took much longer than expected, and we appreciate your patience. It's concerning to hear about the delays, and we take your feedback seriously. Please feel free to reach out to us directly so we can discuss this further and work towards a solution. Your experience is important to us, and we want to ensure better service in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 22, 2024

Great service as always. .. Rachel did a great job getting me in & out quickly and efficiently.... and as always, the car wash is worth it's weight in gold! More

by RLHOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Taylor
Aug 23, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton, and that Rachel took such good care of you. We’re also glad you enjoyed the car wash! We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

The service department is wonderful. Always friendly and they take great care of us! Have never had a bad experience in the 4 years we have been coming here. More

by DAVIDCARRIER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past four years. It's fantastic to hear that our service department has consistently provided friendly and attentive care. We look forward to seeing you again soon and continuing to provide the excellent service you deserve! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

Edwin did a great job of getting my GMC Sierra service, oil change and tire rotation in and out in 45 minutes first thing on a Saturday morning. More

by WSCOTTKEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided efficient service for your GMC Sierra, getting everything done so quickly on a Saturday morning. At James Wood Chevrolet Denton, we strive to ensure a smooth experience for all our customers. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

As always James Wood service center is very accommodating. It did take a little longer than normal for a oil change and tire rotation. It is HOT so I am understanding More

by bdollak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

James Wood AutoPark responded

Thank you for your understanding and for choosing James Wood Chevrolet Denton! We appreciate your kind words about our service center. We strive to accommodate all our customers, and we’re glad you recognize that even during the busy, hot days. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 21, 2024

My service advisor Samantha did an absolutely wonderful job. She greeted me by name when I pulled into the service bay. She personally kept me up to date with the status of my truck. I will definitely u More

by djpotter78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that Samantha provided you with excellent service and kept you informed about your truck. At James Wood Chevrolet Denton, we strive to create a personalized experience for each of our customers. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

...
109
...