James Wood AutoPark - Service Center
Denton, TX
2,743 Reviews of James Wood AutoPark - Service Center
Gavynn saved the day after having my 3500 serviced the fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was out and ready to go the next morning. We have been dealing with James Wood for over 40 year's and it has always been 5 star service. Thank you Gavynn and the service department. More
I had an appt. for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, I was not.given any updates until I asked. No apologies. More
They got me in on a busy day. Great service from start to finish. The service advisor text you his number to connect if you have any questions. Great service from start to finish. The service advisor text you his number to connect if you have any questions. More
Always a pleasure working with James Woods, I will go no where else, Jarrett is awesome! where else, Jarrett is awesome! More
Mike went above and beyond the call of duty to ensure that the problem was taken care of and stayed late to make it happen. that the problem was taken care of and stayed late to make it happen. More
I’m so impressed with the service department at the James Wood dealership in Denton. Especially with my Service Rep., Taylor, she is always so responsive and always keeps me up-to-date on my car’s status. Wood dealership in Denton. Especially with my Service Rep., Taylor, she is always so responsive and always keeps me up-to-date on my car’s status. Even though I’m a bit shocked at the quoted price for repairs to my Cadillac, she understands and guides me through the entire process. I appreciate, Taylor and the rest of the. Service Techs who have worked on getting my vehicle back into a safe operating condition. More
I compared repair prices with another Buick dealership. James Wood repair costs saved me $350. That is a huge difference for me! James Wood repair costs saved me $350. That is a huge difference for me! More
They were very professional in every way I most certainly will be returning for anything else I may need dome to my vehicle. will be returning for anything else I may need dome to my vehicle. More
the only thing I would have to say is I was asked if I would like my car washed, and I said yes. But it didn't get washed. Not a big deal, I took it to the car wash. But if you ask me, you should follo would like my car washed, and I said yes. But it didn't get washed. Not a big deal, I took it to the car wash. But if you ask me, you should follow thru. This wasn't Samantha that asked me, it was someone else. More