Back

James Wood AutoPark - Service Center

Denton, TX

4.7
2,743 Reviews

2,743 Reviews of James Wood AutoPark - Service Center

Sort by
August 19, 2024

Gavynn saved the day after having my 3500 serviced the fuel pump went out in the middle of town. One call to Gavynn had a tow truck in route and a technician waiting to install a new fuel pump. Truck was More

by rkroberts127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past 40 years. It’s great to hear that Gavynn and our service department were able to assist you quickly with your 3500. Thank you for trusting us, and we look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2024

I had an appt. for an alignment at 1pm. When I arrived early, Iwas told it was going to be 2 hours. It wasn't completed for 3 and 1/2 hours later. After 2.75 hours, More

by FISHMAIL2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how frustrating it can be to wait longer than expected for your alignment service at James Wood Chevrolet Denton. We appreciate your feedback regarding the lack of updates during your visit. It's important for us to maintain clear communication with our customers. If you would like to discuss this further or if there's anything we can do to address your concerns, please feel free to reach out to us. We value your business and hope to provide you with a better experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2024

They got me in on a busy day. Great service from start to finish. The service advisor text you his number to connect if you have any questions. More

by BCHILTUNEN
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from start to finish at James Wood Chevrolet Denton, even on a busy day. Our team strives to provide excellent communication, and it's great to know that the service advisor was able to connect with you via text. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 17, 2024

Always a pleasure working with James Woods, I will go no where else, Jarrett is awesome! More

by ANTHONYWITT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with us at James Wood Chevrolet Denton. Jarrett truly is a valuable member of our team, and we're glad he made your visit enjoyable. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 17, 2024

Mike went above and beyond the call of duty to ensure that the problem was taken care of and stayed late to make it happen. More

by BBOUNDS0
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood AutoPark responded

Thank you for your amazing feedback! We're thrilled to hear that our team member, Mike, went above and beyond to assist you. At James Wood Chevrolet Denton, we strive to provide exceptional service and it's great to know that you had such a positive experience. We appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 17, 2024

I’m so impressed with the service department at the James Wood dealership in Denton. Especially with my Service Rep., Taylor, she is always so responsive and always keeps me up-to-date on my car’s status. More

by lee_figueriedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor (5 stars)
Aug 20, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our service department at James Wood Chevrolet Denton. It’s great to know that Taylor provided you with responsive support and guidance throughout the process with your Cadillac. We truly appreciate your recognition of our team’s efforts. Thank you for choosing us, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 17, 2024

Great service as always. Very professional and always keeps you updated on the progress of your car. More

by TRENAPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 20, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Denton and that our team keeps you updated on your car's progress. We truly appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2024

I compared repair prices with another Buick dealership. James Wood repair costs saved me $350. That is a huge difference for me! More

by GLONGLEY.GL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us! We're thrilled to hear that James Wood Chevrolet Denton was able to save you $350 on your repair costs compared to another Buick dealership. We take pride in offering competitive pricing and quality service. We hope to assist you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2024

They were very professional in every way I most certainly will be returning for anything else I may need dome to my vehicle. More

by MS.DALIA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear you found our team at James Wood Chevrolet Denton to be professional. We look forward to assisting you again with any future needs for your vehicle. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 16, 2024

the only thing I would have to say is I was asked if I would like my car washed, and I said yes. But it didn't get washed. Not a big deal, I took it to the car wash. But if you ask me, you should follo More

by megsintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We appreciate you choosing James Wood Chevrolet Denton and for sharing your experience regarding the car wash. While we're glad you were able to take care of it, we acknowledge your point about following through on promises. Your input is valuable, and we'll make sure to remind our team to stay consistent with client requests. We hope to provide an even better experience for you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

...
111
...