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James Wood AutoPark - Service Center
Denton, TX
2,581 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,581 Reviews of James Wood AutoPark - Service Center
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July 08, 2024
The people always treat you like a valued customer and keep you updated on your service progress keep you updated on your service progress More
by pro204
Verified Customer
July 08, 2024
No car wash / vacuum? No state inspection? 3% fees for credit cards???? What's going on over there??? No state inspection? 3% fees for credit cards???? What's going on over there??? More
by mike@henryresidence.com
Employees Worked With
July 07, 2024
only downside to our service was it took an hour longer to perform than was stated by the service technician. when questioned about status he responded quickly with status to perform than was stated by the service technician. when questioned about status he responded quickly with status More
by vstykel
Employees Worked With
July 07, 2024
Pleasant, helpful greeter, Service Rep. , was efficient, knowledgeable, and kind. No long wait this time!! , was efficient, knowledgeable, and kind. No long wait this time!! More
by pearl.z1008
Employees Worked With
July 07, 2024
Need to watch for people cutting the line to get oil changes. Said something to one of the gentleman that was checking in vehicles about one car that had cut in front of several of us and he just looked changes. Said something to one of the gentleman that was checking in vehicles about one car that had cut in front of several of us and he just looked at me and laughed. That is a good way to loose clients quickly More
by DUEY1013
Employees Worked With
July 06, 2024
In and out like a breeze. additional service requests did not create an extended waiting time additional service requests did not create an extended waiting time More
by ob1martinez
Employees Worked With
July 06, 2024
I have be so super satisfied with this dealership. Service dept. is stellar. Mr. Laska always takes care of our family. He goes above and beyond to help us. I could not have a better dealership. Service dept. is stellar. Mr. Laska always takes care of our family. He goes above and beyond to help us. I could not have a better dealership. More
by JANET.CEPHAS
Employees Worked With
July 06, 2024
Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in passenger seat and laid it down all the way and took a cleaning rag from the car. Manager had no explanation why someone would lay down in front passenger seat during an oil change or why they would removed items from customers car take didn’t belong to them. I was dissatisfied with service and lack of explanation from manager. I won’t be returning. The only reason I scheduled is because it was under warranty. No thanks! More
by mic.gin
Employees Worked With
