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James Wood AutoPark - Service Center

Denton, TX

4.7
2,597 Reviews

2,598 Reviews of James Wood AutoPark - Service Center

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May 25, 2024

Everone is super helpful and courteous. Keeps you i form, lovedthe guy who helped me Gavynn Norris. He is a KEEPER!!!! More

by JEANNIE_BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

James Wood AutoPark responded

Thank you, Jeannie! We're thrilled to hear about your positive experience at James Wood Chevrolet Denton. We appreciate your kind words about Gavynn, he's an asset to our team. Please come back and see us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

May 25, 2024

All of the services were done and did not have to wait very long. Car was washed and no oil or grime in vehicle. More

by DONA715
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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May 28, 2024 -

James Wood AutoPark responded

Thank you for the positive feedback about your recent service visit at James Wood Chevrolet Denton, Dona! We are thrilled to hear that you had a great experience and that your services were completed promptly. We appreciate your business and hope to see you again soon. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2024

I GAVE A 3 STAR INSTEAD OF A 5 DUE TO NOW, JAMES WOOD MANAGEMENT HAS DECIDED TO CHARGE 3% EXTRA FEE FOR CREDIT CARD USE. ( I WAS NOTIFIED AT THE 1ST OF DROP OFF AND I APPRECIATE THAT!) IN THE LAST YEAR More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback with us. We appreciate your perspective on the recent changes regarding credit card fees. We strive to provide transparent information to our customers. Your concerns are noted, and we value your input. Feel free to reach out to us directly if you would like to discuss this matter further. Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2024

Mike in the service department was very helpful. He got my car in immediately and my car was fixed the next day! Excellent service!! More

by sandraemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience, Sandra. We're thrilled to hear that Mike provided excellent service in getting your car fixed promptly. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2024

Samantha was amazing and kept me informed throughout the process. I recommend James Wood to anyone looking. More

by john@secure-mgmt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

James Wood AutoPark responded

Thank you for the glowing review! We're thrilled to hear that Samantha provided exceptional service and that you recommend James Wood Chevrolet Denton. We appreciate your support and look forward to assisting you or your friends in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2024

Very little communication from my service advisor during the 3 months my vehicle was at the dealer. Very upsetting and frustrating considering it is my only vehicle and I was without it for 3 months. More

by garrison0297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us, Garrison. We are truly disappointed to hear about the lack of communication you experienced during the service of your vehicle at James Wood AutoPark. We understand how important it is to stay informed while your vehicle is in our care, especially when it is your only one. Your feedback is valuable, and we would like to make things right. Please reach out to us at your earliest convenience so we can work towards a resolution. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

May 24, 2024

Jared is always very helpful and the repairs were completed very quickly with no problems. More

by TINELKINNEY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

James Wood AutoPark responded

Thank you for the 5-star review! We appreciate your kind words about the service you received at James Wood Chevrolet Denton. We're glad we could assist you with the repairs promptly and efficiently. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

We loved how Rudy Rangel handled our account. No drawn-out hassle. We'll be back . Already have told 3 people about James Wood. More

by dbish464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not meet personally
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May 24, 2024 -

James Wood AutoPark responded

Thank you, for your 5-star review! We are thrilled to hear that Rudy provided you with a hassle-free experience at James Wood Chevrolet Denton. We appreciate your kind words and for recommending us to others. We look forward to welcoming you back in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

Great and very professional service department. I highly recommend James Wood Auto Park. Will go here again. More

by michael.watters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

James Wood AutoPark responded

Thank you, Michael, for the wonderful review! We are thrilled to hear about your positive experience with our service department at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 23, 2024

My service advisor, Gavynn, was fantastic. He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The More

by BLUEBONNETS4_ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

James Wood AutoPark responded

Thank you for your positive review! We are thrilled to hear that Gavynn provided you with fantastic service and was able to save you money by programming your aftermarket key fobs. We take pride in being professional and courteous at James Wood Chevrolet Denton. We are glad you found our waiting area inviting and comfortable. We appreciate your feedback and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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