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James Wood AutoPark - Service Center

Denton, TX

4.7
2,943 Reviews

2,943 Reviews of James Wood AutoPark - Service Center

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August 13, 2024

My experience was great, work was completed quickly and truck returned clean. Gavynn did a great job communicating status. More

by CBARJ72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was great and that Gavynn kept you well-informed. Your satisfaction means a lot to us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

I.ve bought several vehicles form there,sales is great.Service has falling some,but they have a few people that take care of business. More

by cdbethke
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

James Wood AutoPark responded

Thank you for your feedback! We're thrilled to hear that you've had great experiences with our sales team at James Wood Chevrolet Denton. We appreciate your honesty regarding our service department. Your insights are valuable to us, and we will continue to work on improving our service for all our customers. If you have any specific concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Jarrett worked me in quickly as I was headed out town. Thought I might have brake issues but did not. More

by tommyneece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that Jarrett was able to assist you quickly at James Wood Chevrolet Denton, and that your brake issues were resolved. We appreciate your trust in us and hope you'll visit us again in the future! Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Mike was super polite and helpful! He made sure I understood about the service and made sure to keep me updated. More

by EEBENNETT72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that Mike provided you with such excellent service at James Wood Chevrolet Denton. Keeping our customers informed and comfortable is our priority. We appreciate your feedback and look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 13, 2024

Always great service (which I’ve had a lot of lately- no fault of anyone ). I appreciate the hard work of Rachel and staff. My only suggestion would be to please accommodate with loaner cars for those that More

by SONDRALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel - service dept.
Aug 14, 2024 -

James Wood AutoPark responded

Thank you for your kind words and feedback! We truly appreciate your recognition of Rachel and our staff's hard work at James Wood Chevrolet Denton. Your suggestion regarding loaner cars for unforeseen issues is valuable, and we will certainly take it into consideration. We strive to provide the best service possible and are glad to hear that you have consistently received great care. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2024

Great service and timely support from the maintenance team. The salesman Patrick Esther I discussed a new Sierra truck was also professional and informative. More

by JERRY.R.WALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you received great service and timely support from our maintenance team. We're also glad to know that Patrick provided you with professional and informative assistance regarding the new Sierra truck. Your feedback is greatly appreciated, and we hope to see you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2024

Very good service. Friendly personnel. Price is right. Convenient. Car looked great when I picked it up. More

by dprp1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our friendly team at James Wood Chevrolet Denton. It's fantastic that you found our pricing convenient and that your car looked great upon pickup. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2024

Great service. Tim got me In quick and out quick. Always easy and hassle free More

by CHRISLUTSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you received great service at James Wood Chevrolet Denton. Tim is indeed dedicated to making the experience as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2024

2024 Chevy Trax gas gauge not reading correct. Have been told twice in one year there is nothing wrong with it. For a recent trip, full tank gauge did not change for over 100 miles. Was told by se More

by RCIS9876
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Wilkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the fuel gauge issue with your 2024 Chevy Trax. It's important for our customers to feel confident in their vehicles, and we appreciate your feedback. Please reach out to us directly so we can address your concerns and work towards a satisfactory solution. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2024

Without a doubt, Gavynn Norris and Doug Spivey in the service department surpass the others I have dealt with at different dealerships. I have been bringing my vehicle to them for years and will continue More

by kenwmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood AutoPark responded

Thank you so much for your wonderful review! We're thrilled to hear that Gavynn and Doug have consistently provided you with excellent service at James Wood Chevrolet Denton. Your loyalty over the years means a lot to us. We look forward to continuing to serve you and your vehicle in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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