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James Wood AutoPark - Service Center

Denton, TX

4.7
2,576 Reviews

2,576 Reviews of James Wood AutoPark - Service Center

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April 17, 2024

James Wood takes great care of their customers. Samantha provides excellent customer service and walks her clients through the entire experience. She makes you feel completely comfortable and safe More

by txbadboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shellie Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Apr 19, 2024 -

James Wood AutoPark responded

We are truly grateful for this awesome review! We are thrilled that Samantha was able to take care of you. She is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 16, 2024

Clean friendly service. Waiting area well supplied with coffee & snacks. Car was clean when I left More

by SHORT3340
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Apr 18, 2024 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 16, 2024

Everything was great. Samantha is awesome and very professional. I would definitely come back again. Thank you very much More

by ROMAKELLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

James Wood AutoPark responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, James Wood AutoPark Management | 940-591-9663

April 14, 2024

I was there this past Saturday for oil change! Like always the quick turnaround was fast and relaxing while I waited in the lobby area! More

by HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

James Wood AutoPark responded

Thanks for your perfect review, Henry! We're glad to hear that our team was quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

April 14, 2024

I asked for a fair deal and they offered my a fair deal on the first try. It was enjoyable not to have to waste time going back and forth. More

by jr3421
Recommend Dealer
Yes
Employees Worked With
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

James Wood AutoPark responded

We appreciate your amazing review and are glad to hear that you enjoyed the customer service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

Jarret was great! Everyone so polite and efficient! Parts Dept also very accommodating and polite. More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

James Wood AutoPark responded

Thank you for providing this amazing feedback, Jane! Our team appreciates your comments and we hope that you will visit us again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

2nd Cadillac purchase here. Easy straight forward negotiation, super service department. Selection was just what I was looking for. More

by cmiller004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

The service provided om our 2016 Z51 Corvette Stingray which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding More

by jmr269861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

James Wood AutoPark responded

We are so happy that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

Personable, knowledgeable, methodical. When a complex transmission issue arose, they worked closely with specialized GM staff and equipment to identify the problem and rectify it. More

by DAVID.MORGAREIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
Apr 16, 2024 -

James Wood AutoPark responded

David, Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

Service was great and I truly appreciate the professionalism of Rachel however I was not 100% satisfied with the car wash as I had several bugs still on my car and streaks. More

by DARNETTAWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Apr 16, 2024 -

James Wood AutoPark responded

Thank you for visiting James Wood Chevrolet Denton’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

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