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James Wood AutoPark - Service Center

Denton, TX

4.7
2,581 Reviews

2,581 Reviews of James Wood AutoPark - Service Center

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April 04, 2024

Samantha, my service manager, is always on top of things and always quick to get back to me. She’s awesome!! More

by Crdehls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service manager and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

Everyone was very friendly and helpful and the oil change was completed in a timely fashion. More

by DRAKESNANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 03, 2024

Great service. My truck was dropped off on a Monday morning and done quickly and was ready sooner than expected!! Thanks to Charles for helping me out!!!! More

by scottyh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schwartz
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Apr 05, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, Scotty! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 02, 2024

Jagger McCarty made the difference. Authentic. Personable. Honest. Knowledgeable. We continue to come to James Wood because of this kind of excellence and service. More

by JAREDSTEVENMUSGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

James Wood AutoPark responded

Jared, we are truly grateful for this awesome review! We are thrilled that Jagger was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 31, 2024

Attentive staff and great customer service. Th service is quite quick not much wait time More

by TANYARAMIREZMORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Norris
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Apr 03, 2024 -

James Wood AutoPark responded

Thank you for the kind words, Tanya. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2024

On schedule and efficient. It was first oil change, inspection and tire rotation. It is what I expected. More

by gdoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above.
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Apr 02, 2024 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2024

Great service! ! Quick and well done…first oil change and tire rotation and something point inspection…also vehicle was washed after service… More

by ex320driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood AutoPark we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2024

Serviced my trans mission at a reasonable price and even washed my truck for free. What a deal ! More

by BULLDOGJODY666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Jody. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2024

Very knowledgeable & helpful on all sides of the process thanks for all the help you gave me More

by MARKMM1958
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

James Wood AutoPark responded

Thank you so much for this lovely review, Mark! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again. Sincerely, James Wood AutoPark Management | 940-591-9663

March 29, 2024

Very friendly, great communication from the dealership to us when the Tahoe was in for maintenance. More

by AngieHottle
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

James Wood AutoPark responded

Angie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

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