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James Wood AutoPark - Service Center

Denton, TX

4.7
2,581 Reviews

2,581 Reviews of James Wood AutoPark - Service Center

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March 22, 2024

Best experience I’ve had buying a truck from any dealer from the sales person to the finance person More

by shanester1970
Recommend Dealer
Yes
Employees Worked With
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us, Shane! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 21, 2024

Staff was amazing and attentive to my needs. I had an interview during my service and the team was nice enough to allow me privacy in someone office that was off. More

by uplifting11174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood AutoPark responded

At James Wood AutoPark, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

March 21, 2024

Always quick and friendly service. They had me in and out in under an hour. More

by redzona4220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Mar 22, 2024 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 21, 2024

Arrived at 8 AM, the service department had the needed parts ready and had me in and out in an hour. Great job. More

by rtebo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Brooks
Mar 22, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 21, 2024

Chase and Wendi are friendly and honest and amazing to work with. James Wood of Denton has my business as long as they are there! More

by Wearemaui
Recommend Dealer
Yes
Employees Worked With
Chase Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendi Little
Mar 22, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that Wendi and Chase's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 20, 2024

Kyle was amazing in assisting us with our repairs in the body shop. He kept us up to date and informed. He was very pleasant and helpful. We appreciate his positive attitude and attention to detail. More

by mollyejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Mar 22, 2024 -

James Wood AutoPark responded

Thanks for the kudos, Molly. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

March 20, 2024

Mike is always cordial and prompt. Was pleasantly surprised that the transmission service on our truck was finished in 90 minutes, less than 1/2 the time I was expecting. Looking forwa More

by FINCK.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 20, 2024

Jarrett has been one of the best service advisors I have dealt with over the years. He always kept me informed and did he best to make sure the warranty covered all repairs. Thank you again for getting my More

by B. Minor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

James Wood AutoPark responded

Thanks for your awesome review! We're very happy to hear that Jarrett was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 19, 2024

I brought my vehicle in for routine service and repair of the sunroof latch. The service was fine. I thought the latch would be under warranty. This was the third time that it had to be repaired. I was told More

by BKWILLIAMS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavynn Norris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood AutoPark responded

We appreciate your feedback and are concerned about your recent service experience. Please reach out to us so we can discuss your experience in more detail. We look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

March 19, 2024

Tim was helpful as always. The service team got my vehicle in changed the oil in less than an hour. Will definitely be back! More

by CRAWFORDJEREMY678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Tim and the rest of the James Wood Chevrolet Denton service team were able to repair your car to your standards. Sincerely, James Wood AutoPark Management | 940-591-9663

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