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James Wood AutoPark - Service Center

Denton, TX

4.7
2,796 Reviews

2,796 Reviews of James Wood AutoPark - Service Center

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May 22, 2024

Fast, great communication and very informative. Tim has always been great to work very professional! More

by jonathan-baum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

James Wood AutoPark responded

Thank you for the positive feedback! We're thrilled to hear that Tim provided you with excellent service and was professional throughout your experience. We appreciate your business and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

Samantha Oliphant gave me Excellent Customer Service. She took very good care of me and my 2019 Buick. More

by rosalindemilyadair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

James Wood AutoPark responded

Thank you, Rosalind, for recognizing Samantha's excellent customer service when you visited us at James Wood Chevrolet Denton. We are thrilled to hear that you had a great experience with your 2019 Buick. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

Went in for a service on my 2018 Chevy Malibu. Was told it was be done after lunch time. Called up there multiple times no answer. Finally got a call back around 3ish. Asked then to wash my car. W More

by DANIELLELEEDS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback, Danielle. We regret to hear about the disappointing experience you had with your 2018 Chevy Malibu service at our dealership. Please feel free to reach out to us at your earliest convenience so we can work towards a resolution that meets your expectations. We appreciate your candid feedback and hope to improve your next visit with us. Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

Excellent sales and service team. Service is prompt and done right. Staff is nothing less than exceptional! More

by dmoney313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
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May 24, 2024 -

James Wood AutoPark responded

Thank you for the kind words about our sales and service team at James Wood Chevrolet Denton! We appreciate your positive feedback and are pleased to hear that you had an exceptional experience with us. Our team will be happy to know that their hard work and dedication are recognized. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 22, 2024

Had a scheduled appointment for an oil change and tire rotation and was there waiting for 3 hours. More

by mike@vipmtg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback, Mike. We regret to hear about the extended wait time during your recent visit for an oil change and tire rotation. Please feel free to reach out to us at James Wood Chevrolet Denton so we can address this matter and work towards a better experience for you in the future. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

May 21, 2024

Only deal with James Wood! DeeAnn is our go to salesperson!!! This is our 5th Cadillac from this dealership More

by nan.ra52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Ann Potendyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

James Wood AutoPark responded

Thank you for choosing James Wood AutoPark for your 5th Cadillac purchase! We're thrilled to hear that Dee provided you with exceptional service. We appreciate your continued loyalty and look forward to assisting you in the future. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

May 21, 2024

My truck was repaired in a timely manner with excellent attention to detail and a customer centric POV More

by jim@jmgadvisory.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Elliott
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May 23, 2024 -

James Wood AutoPark responded

Thank you, Jim, for taking the time to share your positive experience at James Wood AutoPark. We're thrilled to hear that your truck repairs were done efficiently with great attention to detail. We always strive to provide top-notch service with a customer-centric approach. Please feel free to visit us again for any future vehicle needs or share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

May 21, 2024

The service department at James Wood is always a good experience. I appreciate the time my service advisor, Jarrett Abel, takes with each service appointment for my vehicle. More

by ALADDINGTON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with our service department. We're glad to hear that your service advisor, Jarrett, provides excellent service during your appointments. If there is anything we can do to make this a five-star experience, feel free to reach out to us directly. Sincerely, James Wood AutoPark Management | 940-591-9663

May 21, 2024

Good and dependable service Department and their ride service is a real plus and bonus. More

by BUTCH3134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

James Wood AutoPark responded

Thank you for your positive review! We're delighted to hear that you had a great experience with our service department at James Wood AutoPark. Our ride service is aimed at providing convenience and we're glad it was a bonus for you. We appreciate your feedback and look forward to welcoming you back for any future needs. Sincerely, James Wood AutoPark Management | 940-591-9663

May 20, 2024

Nice waiting room and building. All surrounding areas were well and clean. Easy to schedule. More

by donaldjohnmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

James Wood AutoPark responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton. We appreciate your kind words about our waiting room, building, and scheduling process. We look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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