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James Wood AutoPark - Service Center

Denton, TX

4.7
2,638 Reviews

2,638 Reviews of James Wood AutoPark - Service Center

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February 06, 2024

It is ridiculous at a place as large as James Wood auto park would charge to use your credit card as payment. More

by sandyleverton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Abel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

James Wood AutoPark responded

We appreciate your feedback about your experience with our customer service, Sandy. We take customer feedback seriously and are working hard to ensure that all customers have a positive experience. Please reach out to us if you would like to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

I initially took my car to Classic Grapevine where it was purchased from and was told it would be a week minimum before my car could even be looked at. I called James Wood and they were able to get my car di More

by CourtneyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both shuttle drivers I had the pleasure of riding with were great. I don’t remember their names though
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2024

Easy to work with and pick up and delivery your car for service. Great convenience More

by RODEBARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Feb 07, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback, Barney. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Very nice to work with Gavin. Paul was very helpful when Gavin wasn't avaiable. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Gail. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Franklin was great! Courteous, friendly and knowledgeable. Best service department! Service department is very important when choosing a dealership More

by crbishop127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood AutoPark special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Took my wife car to the body shop to have a dent repair on the hood. GREAT job . I done business with James Wood since 2012. Maintenance and body work all have been done. no problems. Good professional ser More

by MARILYNKHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schwarze
Feb 06, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department, Marilyn. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

Clean facilities. Ready to greet me for my appointment. Waiting area and bathrooms clean as well. Snacks and drink area was a welcome plus, as well as the large TV wit More

by TAMMY.CARDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words, Tammy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 04, 2024

The service center got me in on time and out quickly. would recommend James Wood to anyone. More

by bradshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, Brad! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 03, 2024

Samantha Oliphant was our Service Representative and handled our visit with courtesy and was very courteous. More

by kc1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 03, 2024

Always convenient, when you need them. The people are always friendly and there help whatever you need. More

by SANTANA.SIOUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review, Santana! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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