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James Wood AutoPark - Service Center

Denton, TX

4.7
2,639 Reviews

2,639 Reviews of James Wood AutoPark - Service Center

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February 03, 2024

Samantha Oliphant was our Service Representative and handled our visit with courtesy and was very courteous. More

by kc1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

James Wood AutoPark responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 03, 2024

Very good fast professional service The coffee was good also. I would recommend it to anyone. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

James Wood AutoPark responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 03, 2024

I bought new here. Mike and all your staff are courteous, knowledgeable , and genuine. Appt. times always open to me. More

by DURELL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Tammy Brooks
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Feb 06, 2024 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

Samantha does an awesome job every visit! Wouldn’t use anyone else to get my car serviced. More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

Repaired my car quick and efficient. Used their service many times and always pleased with results. More

by PAM.ELLIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ball
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Feb 05, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review, Pam! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

Friendly and prompt. Addressed any other questions I had from previous visit I had a few days before. More

by bshields1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2024

Very good experience with the service rendered at James Woods! That’s what keeps me coming back!, Do wish they had Decafe coffee! More

by shooter2747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2024

Great service and experience as always. Jarrett Abel was fantastic and was very helpful with the process. More

by MACKTERRY5907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

James Wood AutoPark responded

Hi Mack, and thank you for this great review! We're happy to hear that Jarrett took care of you! They are a great asset and we appreciate all that they do. Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2024

Good service department but why are you now charging 3% to use a credit card? Are you not charging enough already? More

by KLM0
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further and explain this, if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2024

Always have a good experience with the service rendered at James Woods! That’s what keeps me coming back again and again! More

by rwjr60rat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

James Wood AutoPark responded

Thank you for your kind words. We feel our service department is what makes James Wood AutoPark special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

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