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James Wood AutoPark - Service Center

Denton, TX

4.7
2,796 Reviews

2,796 Reviews of James Wood AutoPark - Service Center

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February 24, 2024

Good work in a very timely fashion with great customer service. Tim was very good. More

by chase_c86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

James Wood AutoPark responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Tim and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Edwin Chan is always very helpful and communicates what was done to your vehicle. Thanks for the great service! More

by RGTOWNSEN
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Always great customer service! I never have any issues when I bring my vehicle in. More

by NORTMANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

James Wood AutoPark responded

Thank you for taking the time to leave a positive review! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Taylor is amazing! She is efficient, responsive and has a genuine care for customers. She is the reason I continue to come back to the dealership for maintenance! More

by danigirl82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, 10 stars
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Feb 26, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

I highly recommend you work with Samantha from James Wood. Great customer service and always has a happy to help attitude. More

by leanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

James Wood AutoPark responded

We are ecstatic to hear about your positive experience with us! We will share your feedback with our team and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

Good customer service just takes too long to get parts for my truck the other wise is 5 stars 🌟 😀 More

by EDGARGOMEZ76
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 27, 2024 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

James wood Chevrolet has a fantastic service focusing on personal support rather than commercial. I would ask for Gavynn Norris in particular as he is a wonderful service advisor! More

by SCOTTSWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

James Wood AutoPark responded

Scott, thank you for the awesome feedback! You're right, Gavynn is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

We were able to resolve our car issue in a timely manner. Thank you Mike! More

by GIRLABUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Oropeza
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Feb 27, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

February 24, 2024

I appreciate the fast professional service of the advisors and all of the the techs. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, James Wood AutoPark Management | 940-591-9663

February 22, 2024

3rd trip total of 8 workdays w/o car, & still not fixed, not happy, kent More

by kentchiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Belew
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

James Wood AutoPark responded

Kent, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

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