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James Wood AutoPark - Service Center
Denton, TX
2,798 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,798 Reviews of James Wood AutoPark - Service Center
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May 23, 2025
Great service as always and kept us updated. Will be back again! Thank you for taking great care of us and the car. Will be back again! Thank you for taking great care of us and the car. More
by JOSHRICH427
Verified Customer
May 23, 2025
Service was awesome with everyone I spoke with. Tim Wilkins went above and beyond to take care of us especially when the unexpected happened. The Rental Car / Loaner staff as well and the other S Tim Wilkins went above and beyond to take care of us especially when the unexpected happened. The Rental Car / Loaner staff as well and the other Service Advisors when we had to speak with someone else. All were kind, courteous, professional, and very a knowledgeable in their ares of expertise. They all were willing to take a step further to make sure everything was best for our convience. More
by aylfj
May 23, 2025
Great service! Edwin was awesome! I was in and out in under one hour! Thanks for awesome and friendly service dept.! Edwin was awesome! I was in and out in under one hour! Thanks for awesome and friendly service dept.! More
by laura brewer
Employees Worked With
May 23, 2025
Samantha was great and kept me informed on progress of scheduled service. Service was completed promptly! scheduled service. Service was completed promptly! More
by R.DETER91
Employees Worked With
May 23, 2025
Excellent service, delivered as promised, all items completed. Ride to and from home was great completed. Ride to and from home was great More
by jerryw.brown
Employees Worked With
May 23, 2025
Work was completed professionally and on time. they were very thorough in finding the problem with the noise coming from the front end on my 2018 Chevy pickup. Thanks Edwin for the good job! TH they were very thorough in finding the problem with the noise coming from the front end on my 2018 Chevy pickup. Thanks Edwin for the good job! THe ldies in the cashiers office were very efficient in completing the bill and had the car on the drive out before they were finsihed with me. Taylor, Thanks for the work completed the work On Dottie's 2015 Cadallac Srx. She says it drives like it was new again! Overall it was a great experience all around and that is why I came back to Woods and moving from the Denton market in 2019 and back to the Denton area late in 2024. I recommend there service groups very highly! More
by RONBARKER2
May 21, 2025
Son muy rapidos y te atienden excelente los recomiendo hacen muy bn su trabajo y te asesoran perfectamente sobre tu vehiculo hacen muy bn su trabajo y te asesoran perfectamente sobre tu vehiculo More
by juangovea46
Employees Worked With
May 20, 2025
Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual? minutes was the usual? More
by 6pacannie
Employees Worked With
May 20, 2025
Twice I have had my 2024’vehicle in for the same issue and it’s still not fixed. Told me they had to order a part and it wound be in around a week or two, still not in after two weeks. What really irritat and it’s still not fixed. Told me they had to order a part and it wound be in around a week or two, still not in after two weeks. What really irritates me is that there is no communication from your side. Horrible customer service!n More
by c.ryanbrown
Employees Worked With
