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James Wood AutoPark - Service Center

Denton, TX

4.7
2,638 Reviews

2,638 Reviews of James Wood AutoPark - Service Center

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November 22, 2023

Still having computer problems with options working off and on after bringing in a few times More

by rjohncjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

As always excellent customer service! Thank you and highly recommend James Wood and Jarrett Abel! More

by kimh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Abel
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you so much for the wonderful review of your experience at James Wood Buick GMC Denton. Jarrett is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Always a pleasure working with these guys! They took very good care of me and answered all of my questions. More

by ckirkpatrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Went completely out of thier way to take. care.of.our needs and make.sure we were taken care of More

by robertviper39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 21, 2023

Samantha was really nice, quick to respond and straightforward with what’s happening with my vehicle. More

by hgabesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing about your visit with us! I am happy to hear that Samantha was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Everything went ok. Brakes make a squeeling noise when I first press the pedal to put in gear. More

by DCULLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Very organized, friendly yet professional. Service department waiting room was very tidy and bathrooms were very clean. More

by dailenejezek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

November 20, 2023

Jared Laska was the service dept. rep. that I worked with. Had issues with Nav. display on 2016 Silverado. Trouble was found, part was ordered and issue was fixed. Thank you very muc More

by THOMPSONPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jared was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

November 19, 2023

Great job, fast, and it was convenient since i was from out of town, Rachel was perfect. More

by PLBARING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Nov 21, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with Rachel and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

November 19, 2023

Great service. Only place I go for my oil changes. Franklin and Taylor are great More

by BARBERLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service office
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Nov 21, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

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